Responsibilities Design, engineer, deploy, and support of our SailPoint platform that is part of our Provisioning & Identity Management product suite. Work with our business partners, Integration consultants, and internal teams to drive the integration and onboarding of systems and applications on our SailPoint platform. Work with our Governance, Risk, HR, and Enterprise Technology partners to develop our Provisioning & Identity Management strategy and technology roadmaps. Understand business, application, and security requirements for Provisioning & Identity Management services and translate these into technical specifications. Produce enterprise-level architecture and engineering designs to meet these requirements. Be our Subject Matter Expert on SailPoint and provide technical consultation to application owners on best practices and standardization when integrating with SailPoint platform. Ensure successful execution of our engineering projects and solutions in collaboration with operations, information security, architecture, and project managers. Serve as third and last line of escalation point for IAM Services and supporting utilities. Provide application support, in-depth investigation and troubleshooting for issues that cannot be resolved by tier one and two support. Work with vendors to resolve application, software, and hardware issues in a timely manner. Create and maintain system documentation for SailPoint and affiliated technologies, including installation, configuration, and appropriate troubleshooting steps. Create support documents and provide training to support and operations team as required. Oversee the work performed by external consultants, review design and code and receive/retain the knowledge. Research and put forward new recommendations to create, automate and improve processes.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees