IAM Director

Camping World Holdings, Inc.•Lincolnshire, IL

About The Position

The Director of Identity and Access Management (IAM) will lead, build, and govern our enterprise identity function. Reporting to the CISO. This critical leadership role is responsible for setting the vision and strategy for how our workforce, partners, and customers securely and efficiently access our hybrid digital ecosystem. The ideal candidate is a forward thinking and strategic and agile leader and proven relationship builder with a passion for creating scalable, secure, and user-friendly identity solutions that support business agility. This individual must bring a minimum of 15+ years of experience building and leading enterprise-scale IAM functions, including deep, hands-on leadership expertise in managing complex, multi-vendor identity platforms and programs.

Requirements

Proven ability to hire, lead, mentor, retain and develop high-performing IAM engineering and operations teams in an agile environment.
Exceptional communication and relationship-building skills, with the ability to translate complex identity concepts and risks into clear business context for HR, IT, and executive partners.
Deep architectural expertise in identity-centric frameworks, including Zero Trust, cloud IAM, and hybrid AD/Azure AD environments.
Expert-level understanding of modern IAM technologies (IDPs, PAM, IGA) and the core protocols that enable them (SAML, OIDC, OAuth, LDAP).
Strong grasp of identity-related compliance requirements (e.g., SOX, GDPR, HIPAA) and how to build and manage controls for access attestation, provisioning, and data privacy.
Demonstrated ability to support the management of the IAM program budget, vendor relationships, and project delivery to achieve measurable business outcomes.
Ability to work a flexible schedule to meet the needs of the business.
Bachelor’s degree in Computer Science or related field; Master’s degree preferred.
15+ years of progressive experience focused specifically on Identity and Access Management, with at least 7+ years in a senior leadership role (e.g., managing IAM teams, strategy, and budgets).
Proven track record of architecting, implementing, and leading core IAM functions (IGA, Access Management, PAM) in complex enterprise environments.
Direct, hands-on leadership experience with modern IAM platforms, specifically including IDPs (Okta, ForgeRock), PAM solutions (CyberArk), and IGA platforms.
Demonstrated experience leading identity integrations with core business systems, particularly HRIS platforms (Workday), to manage the full identity lifecycle.

Nice To Haves

Relevant vendor/platform certifications (e.g., Okta Certified Administrator/Consultant, CyberArk Certified) are a significant plus.
Security certifications (e.g., CISSP, CISM) or Cloud security certifications (CCSP, AWS Security Specialty, Azure Security Engineer) are a plus.

Responsibilities

Strategy & Vision: Develop, execute, and maintain a comprehensive, enterprise IAM strategy and roadmap aligned with enterprise security, zero trust principles, and overarching business goals.
Leadership & Mentorship: Lead, mentor, and develop a high-performing team of IAM professionals and engineers responsible for identity lifecycle management, access provisioning, authentication, and directory services.
Technology & Platform Management: Define and oversee the architecture, implementation, and operational management of all core IAM technologies. This initially includes: Access Management: Leading the management and evolution of our core Identity Providers and federation services. This includes ensuring a seamless, secure, and resilient Single Sign-On experience, powered by adaptive Multi-Factor Authentication and risk-based access policies.
Identity Governance and Administration: Maturing our identity program to manage the full identity lifecycle (joiner, mover, leaver). This covers provisioning, deprovisioning, recurring access reviews and attestation, and the development of our Role-Based Access Control framework to ensure access is compliant with business policies and regulations.
Privileged Access Management: Driving the strategy and maturity of our PAM program and platform to secure, vault, and rotate all privileged credentials for both human and non-human users.
Core Directory Services: Owning the architecture, security, and hygiene of foundational identity stores, including Active Directory, Azure Active Directory, and enterprise LDAP services.
Machine Identity & Secrets Management: Developing and managing the program for non-human identities, including the governance of service accounts, API keys, certificates, and the enterprise secrets management platform.
Cloud IAM Governance: Establishing and enforcing the governance framework for managing roles, permissions, and entitlements within our multi-cloud environments to ensure least privilege.
Identity Threat Detection and Response: Partnering with the Security Operations Center to monitor, detect, and respond to identity-based threats, leveraging behavioral analytics and other security signals.
Application Integration: Overseeing the IAM application integration factory to provide scalable and secure federation services (SAML, OIDC, OAuth) for managing current and onboarding new cloud and internal applications.
HR-Driven Identity: Drive the strategic integration of identity services with key business systems, particularly our HRIS, to automate and govern identity lifecycle events (joiners, movers, leavers).
Governance & Compliance: Enforce enterprise-wide IAM governance frameworks, policies, standards, and controls. Ensure identity processes meet regulatory and compliance requirements.
Stakeholder Collaboration: Serve as a trusted advisor and key relationship builder with Security, IT, HR, Legal, Compliance, and business unit leaders to ensure IAM solutions meet their needs while enforcing security policies.
Modernization & Automation: Drive IAM modernization initiatives, including cloud IAM integration, and champion automation to improve operational efficiency and enhance the end-user experience.
Operational Excellence: Define, track, and report on IAM metrics and Key Performance Indicators (KPIs) to executive leadership and stakeholders, demonstrating the program's value and managing risk.
People Management: Recruits, hires and retains qualified candidates for reporting positions. Lead and mentor a team of managers, architects, engineers, and analysts across multiple identity domains. Creates and fosters a culture of continuous collaboration, innovation, and process improvement. Ensures appropriate coverage of identity personnel to enable continuous business and technology operations. Develop team capabilities through training, certifications, and career development pathways.