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The City of Charlotte and the department of Information Technology is seeking a highly motivated and experienced Unified Endpoint Management (UEM) Supervisor to lead and support our UEM team. This role is responsible for overseeing the daily operations of endpoint management, ensuring the stability, security, and efficiency of all managed devices across the organization. The UEM Supervisor will play a crucial role in team leadership, process improvement, and cross-functional collaboration while reporting directly to the area IT Manager. The ideal candidate will have a strong technical background in endpoint management, security patching, compliance policies, and enterprise device configuration, coupled with excellent leadership and customer service skills.