Hyundai Automotive General Sales Manager
About The Position
As a key member of the store team, the General Sales Manager is responsible for meeting/exceeding new and used vehicle gross and volume objectives on a daily, monthly and annual basis. The General Sales Manager ensures that number of units sold produce sufficient gross to meet store profit objectives. The General Sales Manager represents Balise and the store through consistent, positive interaction with customers, and other dealership staff. The General Sales Manager is responsible for delivering the highest level of customer service individually and in conjunction with other store team members.
Requirements
- Automotive Sales experience 3-5 years
- Valid Driver’s license- good MVR record.
Nice To Haves
- Successful Finance and/or sales manager experience preferred
- Demonstrated Leadership abilities
- Excellent communication and high CSI
Responsibilities
- Conducts Sales department meetings reviewing performance objectives with team
- Works closely with team members setting appropriate sales objectives, measures individual performance and provides necessary training and support to meet objectives
- Coaches and manages team members for top performance
- Manages and tracks sales team commissions, addresses concerns or questions related to commissions and pay
- Deals with performance challenges quickly, directly and with respect and professionalism
- Maintains professional relationships with store team members
- Acts as a trusted member of the total store team
- Develops annual sales goals, monitors performance against goals and develops plans for improvement when performance falls short
- Develops annual budget for controllable expenses, monitors and develops plans for improvement when performance falls short
- Sets appropriate front and back gross profit objectives
- Maintains aged inventory per company guidelines
- Determines size and mix of used inventory based on demand and availability
- Manages the collection of factory rebates in a timely fashion
- Manages and safeguards cash from customer purchases
- Maintains current knowledge of all local, state and federal rules and regulations regarding customer interactions, environmental issues, sales transaction and safety concerns
- Develops and maintains effective Customer Retention programs and processes
- Manage and measures effective Prospecting and Referral programs
- Reviews all deal settlement paperwork for completeness and accuracy
- Manages the vehicle delivery process to ensure the highest level of customer education and service
- Resolves issues with customers and looks for ways to satisfy the customer with the intent of developing customer loyalty
- Measures the results of advertising and promotions
- Ensures that thorough Used Vehicle Appraisals are conducted following company guidelines
Benefits
- Paid vacations and holidays
- Health, dental, life and disability insurance
- 401(k) with company match
- Flexible spending accounts
- Employee discounts on service, parts and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
