Hyperscaler Cloud Supplier Relationship Manager

Pearson • Durham, NC

110d

About The Position

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.

Requirements

• Experience managing large technology procurement sourcing and contracting
• Experience with Procurement technologies (CLM, RFP, etc) and enterprise tools - Jira, Sharepoint, Microsoft Suite/Copilot, Smart Sheets, Ironclad, Service Now, etc.
• Able to influence internal and external stakeholders, executives, and leaders
• Articulate with strong communication, people, and leadership skills
• Experience of working with both virtual and physical global teams
• Strong problem solving and change management ability
• Evidence of managing strategic relationships and technology contracts
• Natural ability to interact positively with all internal stakeholders across cultures, countries, and professional disciplines
• Able to maintain impartiality and drive business outcomes
• Bachelor's degree in a relevant field

Responsibilities

• Support strategic partner governance model through process oversight, tracking and reporting on contractual commitments/benefits, internal and external stakeholder cadence management, and documentation
• Collaborate with internal stakeholders to align partner services with business objectives
• Evaluating vendor performance against service level agreements (SLAs) and KPIs, implementing improvements when necessary
• Facilitating monthly and quarterly business reviews with strategic partners and internal stakeholders
• Ensure compliance with regulatory requirements and internal policies. Support dispute resolution if issues arise
• Provide data, analytics, and reporting to procurement team and leaders as needed
• Support process initiatives as requested
• Provide training to stakeholders on processes and best practices

What This Job Offers

• Job Type: Full-time
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees