Restore Hyper Wellness-posted 26 days ago
Full-time • Entry Level
Onsite • Austin, TX
251-500 employees

As a Hyper Wellness Representative, you'll be the face of the studio-creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients' wellness transformations in a dynamic, health-focused environment.

  • Lead engaging studio tours that highlight the benefits of our services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
  • Develop customized wellness plans that support long-term health objectives.
  • Consistently achieve membership sales, renewals, and retail targets.
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct proactive outreach for promotions, events, and wellness opportunities.
  • Leverage referral systems and follow-up protocols to strengthen client relationships.
  • Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
  • Anticipate and proactively address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain high standards of cleanliness, safety, and hospitality.
  • Promote Restore's mission and enthusiasm for wellness in every interaction.
  • High School Diploma or equivalent (required).
  • 1+ year in customer service (required).
  • 1+ year in sales (required).
  • Thrives in fast-paced environments with shifting priorities.
  • Strong multitasking and organizational skills.
  • Proficiency with technology and client management systems (training provided).
  • Proven success with membership sales and revenue growth.
  • Commitment to continuous learning and problem-solving.
  • Membership-based sales in the health/wellness/fitness industry (preferred).
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Training & development
  • Wellness resources
  • Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
  • Paid Time Off (PTO): Available for Full-Time team members.
  • Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
  • Retirement: 401k plan with employer match (Full-Time & Part-Time).
  • Compensation: Bonus opportunities (Full-Time & Part-Time).
  • Growth: Career advancement opportunities at all levels.
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