Hyper Wellness Representative - Weekdays

Restore Hyper Wellness - RHWM042 • Ross Township, PA

19d

About The Position

As a Hyper Wellness Representative, you’ll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.

Requirements

• High School Diploma or equivalent (required).
• 1+ year in customer service (required).
• 1+ year in sales (required).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Nice To Haves

• Membership-based sales in the health/wellness/fitness industry (preferred).

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Benefits

• Employee discounts
• Training & development
• Wellness resources
• Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
• Paid Time Off (PTO): Available for Full-Time team members.
• Complimentary and discounted Restore services (Full-Time & Part-Time).
• 401k plan with employer match (Full-Time & Part-Time).
• Bonus opportunities (Full-Time & Part-Time).
• Career advancement opportunities at all levels.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED