The Technical Instructor II is responsible for providing specialized technical training to internal and external customers on Mitsubishi Electric Trane HVAC US (METUS) systems offered and related software packages with a focus on domestic hot water and hydronic systems. The essential functions of the position include, but are not limited to the following: Provide technical training for internal and external customers both on-site and in METUS training centers. Setup, configure and maintain training equipment and information libraries. As a Subject Matter Expert, aid in the development and maintenance of new courses and course materials. Interface with field-deployed staff to maintain up-to-date knowledge levels on how METUS hydronic products are being deployed across the country. Conduct on-site assessments of customers' installation and maintenance functions to determine needs for follow-up training. Provide backup technical support for internal and external customers when required. Assist with the training and qualification process for internal and external Authorized Trainers. Assist with design, layout, equipment selection and periodic inspection of Mitsubishi Authorized Training Centers (MATC). Provide back-up technical support for internal and external customers when required. Aid in the development and maintenance of new courses and course materials. Willing to travel up to 40% to for various Company meetings and training both domestically and possibly internationally. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Industry
Transportation Equipment Manufacturing
Education Level
Associate degree