HYDRAULIC SPECIALTY- INSIDE PARTS SALES

Hydraulic Specialty Inc•Fridley, MN

1d•Onsite

About The Position

If you are looking for a great place to build a career, let's talk!! We are a Minnesota based family-owned business with a location in Fridley MN. We have an opening for an Inside Parts Sales Specialist. The duties of this position are to greet walk-in customers with a friendly professional manner, providing excellent customer service skills, sales orders for customers by telephone or in person, support outside sales, and other departments with parts needs, and have an attitude/willingness to jump in and help out where needed. SCHEDULE: The schedule for this position will be Monday through Friday 7am-5pm approx. 40-60 hours per week. BENEFITS: Industry leading pay and benefits, paid weekly, overtime, vacation rollover, $10,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, referral bonuses. Come join our Family of Companies. We like to work hard, play hard and take pride in everything we do! Awarded “Star Tribune’s Top Workplaces” 6 years in a row!!!! The essential duties include: · Greets walk-in and phone customers in a friendly professional manner providing customer service. · Answer customer’s questions and make suggestions regarding additional or alternative products. · Build Custom Hydraulic Hoses as needed for walk-in customers and technicians · Performs duties required to complete orders. · Keeps timely and accurate records of product movement and status of customer orders. · Plays an active role in inventory management and cycle counting · Maintains inventory and customer display area (re-tape, organize and clean, as needed). · If applicable, provide assistance to Outside Sales, as needed. · Performs other duties as assigned.

Requirements

Thorough knowledge of breadth of vendors, prices, procedures, and policies
Excellent interpersonal communication
Continually striving to provide exceptional customer service
Mathematical aptitude
Basic Computer skills
Ability to develop industry contacts and relationships
Previous selling experience a plus
Ability to understand customer’s stated and unstated needs
Attention to detail and follow through
Integrity, honesty and respect
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Teamwork – Ability to work in cooperation with and support of others toward a common goal.
Active follow through – Understanding the implications of information and how it should be applied throughout the process (taking it to the end).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Near Vision - The ability to see details at close range (within a few feet of the observer).
Speech Clarity - The ability to speak clearly so others can understand you.

Nice To Haves

Previous selling experience a plus

Responsibilities

Greets walk-in and phone customers in a friendly professional manner providing customer service.
Answer customer’s questions and make suggestions regarding additional or alternative products.
Build Custom Hydraulic Hoses as needed for walk-in customers and technicians
Performs duties required to complete orders.
Keeps timely and accurate records of product movement and status of customer orders.
Plays an active role in inventory management and cycle counting
Maintains inventory and customer display area (re-tape, organize and clean, as needed).
If applicable, provide assistance to Outside Sales, as needed.
Performs other duties as assigned.