Hydraulic Hose Service & Sales Technician

PIRTEK Kalamazoo•Paw Paw Township, MI

6d•Onsite

About The Position

PIRTEK Kalamazoo is hiring for a mobile Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential. We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians: Are natural problem solvers Are mechanically inclined Enjoy working with their hands Show passion and perseverance through their work Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions while in the field.

Requirements

High School diploma or GED
Driver’s License with clean driving record
Ability to pass a background check
Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
Safely use ladders, step-ups, stairs, etc.
Mechanically inclined – consistent use of hand tools & specialized equipment is required
Good communication skills (verbal and written)
Ability to navigate through customer objections to identify needs and execute sales
Self-motivated & positive attitude through difficult jobs
Able to work individually and as a team
Lift up to 50 pounds
Can safely & lawfully drive a large box truck (equipped with rear view camera)

Nice To Haves

Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus

Responsibilities

Adhere to all industry and PIRTEK safety standards
Carry out service calls & sales visits in your local area
Identify faulty hoses and/ or hose assemblies to service the customers’ needs
Remove worn or broken hoses before fabricating and installing the new replacement
Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
Input service details into the online database to create accurate invoices
Develop relationships with new and existing customers
Maintain mobile service unit, tools, and equipment
Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
Participate in the rotating On-Call schedule (with increased incentive pay)
Perform other related duties as assigned