Hybrid Salesforce Administrator / Project Manager

Overwatch Mission Critical•Austin, TX

About The Position

The Hybrid Salesforce Admin & Project Manager is responsible for planning, executing, and overseeing the full migration of Overwatch Mission Critical’s CRM, sales processes, automation workflows, and reporting infrastructure from HubSpot to Salesforce. This role combines hands-on Salesforce configuration with structured project management to ensure a smooth transition, minimal disruption, and improved data and workflow integrity across the organization. A key part of this role includes managing relationships with external Salesforce implementation partners, integration vendors, and contractors to ensure all technical work aligns with OMC’s business requirements and security standards.

Requirements

3–5+ years of Salesforce Administration experience (Sales Cloud required).
Proven experience leading at least one CRM migration (HubSpot → Salesforce preferred).
Strong understanding of sales processes, pipeline management, and revenue operations.
Hands-on experience with Salesforce Flows, permission sets, automation, and reporting.
Solid project management ability (PMP, Agile, or comparable experience a plus).
Experience collaborating with Salesforce ISVs, integration vendors, external consultants, or third-party implementation partners.
Exceptional communication and documentation skills.
Experience working in security-sensitive, compliance-driven, or regulated environments is a plus.

Nice To Haves

Salesforce Administrator certification (ADM-201 required; Platform App Builder or Advanced Admin a plus).
Experience with tools such as Mulesoft, Zapier, HubSpot export utilities, or data-integration platforms.
Exposure to FedRAMP, CMMC, ISO 27001, or other high-security frameworks.
Ability to translate business needs into scalable system architecture.
Strong analytical and problem-solving capabilities.
Experience developing user training, SOPs, or process documentation.
Vendor management experience, including evaluating integration partners, reviewing SOWs, and coordinating external project deliverables.

Responsibilities

Own the full CRM migration project lifecycle—from scoping to deployment and post-launch optimization.
Develop and maintain project plans, timelines, milestones, and risk assessments.
Facilitate cross-functional alignment with Sales, Marketing, Ops, and Leadership.
Communicate project status, blockers, and deliverables with transparency and clarity.
Manage and coordinate workstreams with external Salesforce integration vendors, consultants, and partners.
Lead change-management efforts, including user rollout, SOP updates, and training.
Design and configure Salesforce Sales Cloud architecture aligning with OMC’s business processes.
Implement objects, fields, validation rules, record types, flows, and automations.
Build secure data structures in compliance with OMC’s mission-critical security requirements.
Develop dashboards, reports, and revenue-tracking frameworks tailored to leadership needs.
Manage integrations between Salesforce, marketing platforms, SaaS tools, and internal systems.
Collaborate with external integration partners to evaluate, implement, and support third-party Salesforce solutions.
Ensure system scalability, documentation, and best practices across the Salesforce org.
Map HubSpot data structures to Salesforce objects and fields.
Oversee data extraction, cleansing, deduplication, and transformation.
Validate imported data to ensure completeness, accuracy, and business logic consistency.
Build migration scripts and workflows that minimize downtime and data discrepancies.
Work closely with external technical teams to ensure data mapping, transformation, and imports meet OMC’s standards.