Hybrid role- Veterinary Assistant/Client Care Representative

Ethos Veterinary Health • Mundelein, IL

133d • $16 - $19 • Hybrid

About The Position

Premier Veterinary Group by Ethos is growing in Mundelein, IL, and we're looking for a dedicated individual to join our outstanding team in a unique dual-role position as a Veterinary Assistant / Client Care Representative. If you have experience in either client service or veterinary care—and are eager to grow in both—this is a great opportunity to expand your skills in a supportive, team-first environment. This dual-role position offers the opportunity to contribute to both patient care and client service. You'll alternate between providing hands-on support to our veterinary team and managing front desk responsibilities, depending on the needs of the hospital. The individual selected for this role will be enrolled in our Certified Veterinary Assistant Program through VetBloom, with the goal of progressing toward a future role as a Veterinary Technician. This is a great opportunity for someone looking to build a long-term career in veterinary medicine.

Requirements

• Experienced in either veterinary assisting or client care (healthcare or veterinary preferred)
• Customer service-focused and compassionate
• Comfortable working evenings, weekends, and holidays
• A strong communicator (bilingual a plus!)
• Organized, adaptable, and self-motivated
• Able to multitask in a fast-paced, emotionally sensitive environment
• Capable of handling/ restraining animals up to 50 lbs

Responsibilities

• Animal restraint and husbandry
• Administering oral medications
• Assisting veterinary staff with procedures
• Stocking supplies & maintaining a clean, safe work environment
• Greeting clients and managing check-ins
• Answering phones and routing calls
• Scheduling appointments
• Processing payments and invoices
• Managing records (scanning, filing, data entry)
• Keeping the lobby and front desk tidy and welcoming

Benefits

• Medical (including 100% employer-paid plan option)
• Dental
• Vision
• Disability and life insurance
• 401(k) with match
• Flexible spending accounts
• Paid time off & holiday pay
• Uniforms provided
• CE allowance + full access to VetBloom (veterinary learning platform)
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services