Hybrid Field Sales Manager

CVS Health•Chicago, MO

1d•Hybrid

About The Position

CVS Health® is building a world of health around every individual, aiming to shape a more connected, convenient, and compassionate health experience. They are seeking top sales leadership talent for an exciting work-from-home opportunity as a Hybrid Field Sales Medicare Manager. This role is part of a specialized team focused on driving sales growth by building a book of business through field sales marketing activities, in-home and community-based sales efforts, and new member acquisition using a state-of-the-art lead generation platform supported by real-time analytics. The ideal candidate is energetic, empathetic, and eager to join a growing business segment. The manager will be responsible for hiring, training, and developing captive sales agents to achieve monthly sales goals using CVS Health/Aetna's competitive portfolio of Medicare Advantage & DSNP products within an assigned market. They will support their team in managing community event activity and utilizing corporate and self-generated lead reporting to develop monthly and annual sales plans aligned with member growth targets.

Requirements

5+ years of business to consumer Medicare sales experience
2-5 years selling Medicare products though in-home and community activities
Active Health License & CMS Required Certification
2-3+ years of experience with managing
Demonstrated track record of hiring, training, and developing sales agent in a “captive environment”
Technology proficiency with sales presentations and lead management CRM tools
Proven ability to work under pressure and deliver superior quality of work in efficient manner
Ability to travel in assigned areas

Nice To Haves

Bilingual skills are preferred
Life & Health insurance license is a plus but not required to be employed. It is required to obtain the license within 90 days from the employment start date.
Demonstrated high level of individual performance within Medicare environment
Demonstrated performance in managing Medicare cross-sell campaigns

Responsibilities

Accountable for leading and motivating a team of Hybrid Field Sales Representatives in the achievement of objectives through in-home, community-based sales efforts, and acquisition of new members via inbound/outbound calls
Daily management and accountability of defined teams: Upsell, retention, referral, and other program KPIs
Develops, executes, and communicates market strategies aligned with CVS Health/Aetna objectives to achieve profitable growth
Continued oversight of day to day quality and performance management programs for defined set of agents
Key collaborator with internal/external stakeholders
Establishes and monitors performance against specific goals for assigned market and for each FSR
Help onboard, recruit, train, and coach FSR staff in sales approach, lead generation activities, community relationship building and related sales activities
Consistently developing defined team of agents to deploy training curriculum, enhance tactics and techniques to enhance sales productivity, ROI, as well as lead product expertise of the team
Ensure adherence of CMS, Federal, and State Guidelines throughout the lifecycle of the sales process to include: (Defined processes with expert product presentations and sales expertise through quality assurance auditing coaching and reporting.)
Maximize the operational effectiveness of the Hybrid Field Sales operations (eg. Sales, conversions, quality) by leveraging DTC best practices and infrastructure
Other duties as assigned