Hybrid Field Interviewer

Vital Research • Seaford, DE

2d • Hybrid

About The Position

Field Interviewers play a key role in collecting confidential survey data that informs critical social research. This role requires empathy, clear and transparent verbal communication skills, and the ability to be a self-starter. This is a flexible, autonomous, independent contractor role where you set your own schedule and work at your own pace. Using a company-provided tablet and software, Field Interviewers contact pre-identified participants to conduct surveys either in-person, over the phone, or via Zoom videoconference. As you collect participant answers, you’ll collaborate with our internal research team to ensure high-quality, ethical data collection that helps elevate underserved voices, contributing to the overall success of the research team.

Requirements

• Self-driven and comfortable working independently in a remote environment.
• Tech-savvy with proficiency in Zoom and other web-based platforms like Salesforce.
• Have experience conducting interviews, surveys, or working in research settings
• Excellent communicator who builds trust and rapport with participants
• Comfortable engaging with participants through multiple channels, including in-person, phone, and video interviews
• Have worked with aging, disabled, or underserved populations
• Demonstrate strong attention to detail and excellent organizational skills
• Are comfortable using tablets, downloading mobile apps, and using other digital tools to complete tasks efficiently
• Enjoy working independently and managing your own schedule
• Have access to a personal vehicle for in-person interviews

Nice To Haves

• Are Bilingual in English and Spanish (preferred)

Responsibilities

• Reach out to participants from a provided list and schedule/complete in-person surveys
• Conduct 1 survey per day or 5 surveys per week using assigned tools and protocols
• Must be able to conduct surveys in all interview modes (phone, in-person, or video conferencing) based on participant preference.
• Organizing and managing your interview schedule independently.
• Accurately capture participant responses using company-provided tablets and software, with high attention to detail and confidentiality
• Maintain professionalism, empathy, and cultural sensitivity in all interactions
• Communicate regularly with the research team for updates and support
• Utilize provided translation service to administer surveys as needed to non-English-speaking participants, undergoing training to use systems properly.
• Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees