HVRP JOB DEVELOPER

Goodwill of Lane & South Coast Counties & Alaska•Eugene, OR

4d•$18 - $24

About The Position

Provides individualized employment counseling, group vocational guidance services, and employment opportunities to program participants in designated program area.

Requirements

Must be able to build relationships and trust with clients, instill motivation and offer value added customer service for those interested in obtaining benefits and seeking employment.
Be knowledgeable of benefits, resources and services for designated program participants and how to access needed services.
Follows all policies, procedures, work rules, and safety standards.
Proficient knowledge of basic office software.
Ability to utilize MS Word, Excel, Access and Outlook.
Ability to utilize the internet for job search.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to write routine reports and correspondence including incident/accident reports and case notes at least weekly.
Ability to speak effectively to participants, supervisors and customers.
Must be able to maintain professional interactions with co-workers, referral agency personnel, customers and participants at all times.
Develop and maintain smooth, cooperative working relationships and communications with peers while demonstrating an awareness of, and consideration for the options and feelings of others.
Must be at least 21 years of age.
Must be able to pass a criminal background check and pre-employment drug screen. These are non-negotiable. Employee must immediately inform supervisor of any arrests and/or convictions that occur while employed at Goodwill.
Two to three years related experience and/or training, or equivalent combination of education and experience in rehabilitation, social work, business, sales or related fields, or equivalent combination of education and experience.
Bachelor’s Degree (B.A., B.S.) from four-year college or university in rehabilitation, social work, business or related field, or equivalent combination of education and experience.
Possession of a valid Oregon Driver License and insurable driving record required. Loss of Driver License must be immediately reported to supervisor.
While performing the duties of this job, the employee is regularly required to stand.
The employee is regularly required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk of hear; and taste or smell.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Must be able to physically demonstrate job task for participants, as needed.
Specific vision abilities required by this job include peripheral vision and depth perception.
The employee is regularly required to drive several hours per week
Problem Solving – Identifies and resolves problems in a timely manner.
Technical Skills – Pursues training and development opportunities.
Customer service – Manages difficult or emotional customer situations; responds promptly to customer needs.
Interpersonal Skills – Maintains confidentiality.
Oral communication – Listens and gets clarification. Participates in meetings.
Written Communication – Writes clearly and informatively.
Teamwork – Gives and welcomes feedback.
Leadership – Inspires and motivates others to perform well.
Managing People – Available to assist staff.
Diversity – Promotes a harassment-free environment.
Ethics – Treats people with respect.
Organizational Support – Supports affirmative action and respects diversity.
Professionalism – Approaches others in a tactful manner.
Adaptability – Manages competing demands.
Initiative – Looks for and takes advantage of opportunities.
Innovation – Meets challenges with resourcefulness.

Nice To Haves

Experience assisting individuals with self-sufficiency, vocational goals or related counseling practices preferred.

Responsibilities

Complete intakes, assessments and create employment development plans with first time participants; explain program services, provide orientation to resources and materials and schedule individuals for initial training.
Directly facilitate employment services provided to individuals enrolled in the designated program (e.g. HVRP, Jobs Plus, SNAP). Services to be provide include employment counseling, job lead referrals, coaching on job search strategies, assisting with application materials, writing resumes, and providing information and referral services to assist with overcoming employment barriers.
Assist program participants in obtaining needed services.
Prepare, train and ensure delivery of employment related workshops as needed.
Promotes Goodwill programs to applicants, employers and individuals inquiring about services.
Compiles and studies occupational, educational, and economic information to aid participants in making and carrying out vocational objectives.
Assists participants to understand and overcome social and emotional problems.
Locates prospective employers through telemarketing and/or cold calls.
Sets appointments and coordinates tours for participants, referral agencies, and prospective employers.
Develops community work sites, job search and training programs through employer contacts and training, compatible with the needs and abilities of program participants.
Designs, negotiates and monitors job placements in integrated employment settings.
Provides regular updates to referring agencies, other Goodwill staff and Supervisor.
Meets with participants on a regular basis to provide employment counseling.
Provides on-going assistance to participating employers and assists participants in learning new job duties.
Negotiates with employers to implement accommodations at the worksite.
Conducts job task analysis for newly created employment opportunities in the community.
Prepare, coordinate and maintain vocation related resources and referral information.
Market Job Connections services to local employers and match job seekers and their skills to employment opportunities in the community.
Maintain the documentation of participant outcomes in accordance with individual employment plans including intakes, assessments, job placement activities, community referrals and up to one yar of employment status of program participants through in person meetings and performing follow-up calls to participants.
Work as part of a team to identify strategies and set monthly goals to meet desired program outcomes. Monitor goals monthly to ensure grant conformance.
Maintains accurate employer contact records.
Ensure that all relevant data and records are accurately entered into appropriate databases and ensure confidentiality of participant information.
Assist in maintaining and communicating up-to-date job postings by contacting employers, and printing and categorizing known job listings.
Ensure participants follow Goodwill safety rules and maintain a clean environment.
Participates in training and educational opportunities to enhance skills.
Attends regular department meetings. Attends other meetings as necessary.