HVC Procedures Lead Coordinator

Yale New Haven Health•New Haven, CT

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the HVC Director and Physician Director, coordinates staff and resources to achieve hospital and departmental goals, regulatory compliance, and service excellence through active participation in departmental planning, policy implementation, teaching, research, and direct oversight of day-to-day operations of the catherization lab service or outpatient services. This role requires ACLS and BLS certification. EEO/AA/Disability/Veteran

Requirements

Nursing degree.
Five (5) to ten (10) years experience as a nurse in a cardiovascular interventional lab or outpatient services.
Active/current RN license by State of Connecticut.
Excellent interpersonal communications, customer service, and organizational skills.
Must also be proficient with computer-based applications.
Must be able to lift a minimum of 40 pounds to assist with patient transfers.
ACLS and BLS certification

Nice To Haves

BSN Preferred.

Responsibilities

Performs procedures and/or provides support for the technical and nursing staff at least 50% of the time to meet the needs of the service and maintain good patient skills.
Performs procedures and/or provides support for the technical and nursing staff at least 50% of the time to meet the needs of the service and maintain good patient skills.
Oversees the patient schedule daily and makes adjustments as needed to accommodate the needs of the referring physicians, patients, and clinics to provide excellent customer service.
Prepares an efficient staffing and on-call schedule to meet the demands of the service with minimal use of overtime and salary expense. Arranges appropriate staff coverage for vacations, holidays, and unscheduled absences.
Communicates effectively with patients, physicians, technologists, nurses and other staff concerned with the service. Uses problem solving techniques, independent judgment, and good interpersonal skills to address issues effectively as they arise and initiate service recovery.
Monitors technical quality of work through periodic audits and takes corrective action to make improvements or to assist with implementation of new processes or protocols when directed.
Coordinates equipment service and maintenance schedules and assists with Quality Assurance in accordance with TJC, DPH, DEP, OSHA, MQSA, FDA, ACR, CAP requirements.
Understands and works to ensure others are following regulatory mandated policies such as safety /infection control policies, etc.
Responsible for ordering supplies, maintaining appropriate stock par levels, and utilization oversight to achieve budget targets. Delegates tasks to others as appropriate.
In conjunction with manager coordinates a department budget to ensure the delivery of cost -effective, safe, quality care.
Assists physician director and manager with the selection, orientation, and training of new employees as well as in-service education, annual staff competencies, performance reviews, recommendations for promotions or transfers, and performance documentation for staff recognition or disciplinary action.
Competent as a superuser for computer-based applications such as Centricity, Synapse, Kronos, Lawson, EPIC, etc, and any other job-related computer applications as deemed appropriate.
Ensures accountability for high performance in patient satisfaction.
Fosters a work environment of high employee morale and job satisfaction through good teamwork, regular communication with staff, environmental cleanliness, and workplace safety measures. Helps to resolve or diffuse staff morale issues as they arise.