HVAC Truck Based Service Manager

Johnson Controls

88d • $86,000 - $123,000

About The Position

As a global leader in smart, healthy and sustainable buildings, Johnson Controls' mission is to reimagine the performance of buildings to serve people, places and the planet. This position involves leading and managing a team of HVAC truck-based service technicians and support staff, ensuring timely and high-quality service delivery to commercial and industrial customers. The role includes monitoring and improving operational KPIs, overseeing scheduling and resource allocation, collaborating with sales and operations teams, and coaching team members. The company emphasizes employee wellbeing and offers a supportive and empowering culture.

Requirements

• 5+ years of HVAC service experience, with at least 2 years in a leadership or supervisory role
• Strong knowledge of commercial HVAC systems, service operations, and truck-based workflows
• Proven ability to lead, motivate, and develop high-performing teams
• Excellent communication, organizational, and customer service skills
• Proficiency in service management software and Microsoft Office Suite
• Valid driver’s license with a clean driving record
• EPA Universal Certification preferred
• Associate or Bachelor’s degree in a technical or business field is a plus

Responsibilities

• Lead and manage a team of HVAC truck-based service technicians and support staff
• Ensure timely and high-quality service delivery to commercial and industrial customers
• Monitor and improve operational KPIs including safety, productivity, and customer satisfaction
• Oversee scheduling, dispatching, and resource allocation to meet service demands
• Collaborate with sales and operations teams to drive growth and profitability
• Coach, mentor, and develop team members through training and performance management
• Ensure compliance with all safety standards, policies, and regulatory requirements
• Manage budgets, forecasts, and cost control initiatives

Benefits

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees