HVAC Truck Base Service Manager

Johnson Controls

109d • $86,000 - $115,000

About The Position

As a global leader in smart, healthy and sustainable buildings, Johnson Controls' mission is to reimagine the performance of buildings to serve people, places and the planet. The position involves leading service account management, focusing on labor and material growth, and ensuring successful execution of service operations across the team’s customer portfolio. The role is responsible for driving team productivity and profitability while fostering strong customer relationships and satisfaction. It also includes overseeing employee development, retention, and ensuring compliance with safety programs and standards.

Requirements

• Technical school training or equivalent experience in HVAC or building controls industry.
• Three or more years of management experience in a similar service deliverable environment.
• Strong ability to prioritize work activities for the team and lead a diverse team.
• Strong interpersonal, customer service, and negotiating skills.
• Demonstrated competence in writing and verbal communication skills.
• Basic financial accounting experience.
• Demonstrated proficiency in MS office products and basic Windows environment.

Nice To Haves

• Diploma in Electronic or Mechanical Systems.
• Two years prior experience in the HVAC or building controls industry.
• Five plus years in a service management role directing a similar service deliverable team.

Responsibilities

• Responsible for leading service account management.
• Focus on labor and material growth.
• Ensure successful execution of service operations across the customer portfolio.
• Drive team productivity and profitability.
• Foster strong customer relationships and satisfaction.
• Oversee employee development and retention.
• Ensure compliance with safety programs and standards.
• Set and monitor goals for customer account gross margin delivery and profitability.
• Drive L&M growth through Technicians and Team Leads.
• Lead execution efforts of assigned Service business.
• Procure and maintain fleet and tools inventory.
• Ensure consistency of delivery systems through supervision and audits.
• Review and approve all L&M quotations.
• Responsible for budgeting, forecasting, accounts payables/receivables.
• Maintain appropriate staffing levels and conduct performance reviews.

Benefits

• Competitive salary.
• Paid vacation/holidays/sick time - 15 days of vacation first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees