HVAC Technical Instructor - REQ # 1457

Mitsubishi Electric US • Suwanee, GA

8d • $85,600 - $117,700

About The Position

Mitsubishi Electric Trane HVAC US LLC is looking for a Technical Instructor II in Cypress, CA. POSITION SUMMARY: Responsible for primarily providing technical training to internal and external customers on Mitsubishi Electric Trane HVAC US LLC (METUS) products and systems offered and related software packages. Responsibilities include in-house and on-site customer instruction. The Technical Instructor will have personal interaction with various levels of customers ranging from dealer/distributor owner/president to engineer to contractor/service mechanic on a daily basis.

Requirements

• Associates degree or a minimum of five years technical experience in the HVAC field.
• Minimum of two years of experience in formal training delivery.
• Proven experience in troubleshooting complex electronic and refrigerant flow systems.
• Highly enthusiastic and energetic person capable of building and maintaining customer interest during training.
• Ability to communicate effectively, both orally and in writing, and through formal presentations.
• Comprehensive working knowledge of the tools included in the Microsoft Office Professional Suite.
• Ability to work remotely and independently with little direct daily supervision
• Ability to translate complex thoughts and ideas and communicate them in an easy to understand form.
• Team player demonstrating METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously

Nice To Haves

• Military technical training experience is a plus.

Responsibilities

• Provide technical training for internal and external customers both on-site and in METUS training centers.
• Setup, configure and maintain training equipment and information libraries.
• Conduct on-site assessments of customers installation and maintenance functions to determine needs for follow-up training.
• Participate in the design, development, and/or updating of training programs and supporting materials such as training guides, practical exercises, assessments, and other handouts consistent with product updates and releases.
• Assist with the training and qualification process for internal and external Authorized Trainers.
• Assist with design, layout, equipment selection and periodic inspection of METUS Authorized Training Centers.
• Manage the upkeep and maintenance of assigned METUS training centers including installed equipment, test equipment and tools and facilities.
• Provide back-up technical support for internal and external customers when required.
• Work closely with service department staff to keep up with current issues and solutions.
• Willing to travel up to 40% for various Company meetings and training both domestically and possibly Internationally
• Other Duties as assigned.

Benefits

• eligible employees may enroll in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employees eligible dependents.
• Employees will also receive 80 hours of vacation per year, 56 hours of paid sick leave annually, and 13 paid holidays throughout the calendar year, depending on hire date.
• Employees may also take up to 12 weeks of paid or unpaid [parental/disability/emergency/etc.] leave, if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree