HVAC Service Technician

Crete United•Merrimack, NH

8d•$38 - $50

About The Position

SAM Mechanical Services LLC, a Crete United Company was founded 1989. Through hard work and dedication, SAM Mechanical has grown from a two-man operation into one of the leading plumbing and HVAC contractors in New Hampshire. In partnership with Crete United's national MEP turnkey platform, we are poised for significant growth and growing our team. Come grow your career with us. HVAC Service Tech Job Type: Full-time permanent position Location: Merrimack, NH and surrounding counties! Pay: $38.00 - $50.00 per hour DOE + Excellent Benefits Package and company vehicle!

Requirements

3-5 years of commercial HVAC maintenance experience
NH Gas license and Journeyman License preferred
Previous Leadership / Management / Mentorship experience
Universally EPA Certified
Ability to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, control systems, boilers, and air handling systems.
Demonstrated refrigeration and controls experience.
Demonstrated commercial expertise in boilers, chillers, pneumatic controls, digital controls, and packaged HVAC equipment.
Valid Driver’s License
Strong critical thinking, attention to detail, problem recognition and problem-solving skills
Ability to work well under pressure and to the deadline.
Ability to work as part of a team with a strong sense of teamwork.
Highly motivated.
Ability to read electronic schematics.
Ability to lift up to 70 pounds.
High School diploma/GED required + equivalent work experience.

Responsibilities

Able to respond to the workload of service calls in a professional manner.
Ability to Lead / Mentor / Train up to 4 HVAC Technicians in light commercial and residential work.
Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
Able to follow and utilize troubleshooting guides to identify problems in a short period of time
Consistently checks system operations and safety and limit controls before leaving job locations.
Ensures customers’ questions/concerns have been addressed before leaving the worksite.
Uses proper tools and instruments while troubleshooting.
Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.
Schedules arrival and departure with customers
Communicates tactfully to offer suggestions if system problems are caused by the customer.
Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.
Promptly and accurately completes all required paperwork.
Keeps supervisor and manager informed of new developments, changes, or customer complaints.
Completes service reports daily; obtains customer signature on all service reports.
Signs up for memberships and technical organizations to improve knowledge and skills.
Keeps technical knowledge current regarding equipment and concepts.