Ace Hardware-posted about 10 hours ago
Full-time • Entry Level
Denver, NC
5,001-10,000 employees

Who we are Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We’re Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance – it’s all about continuous improvement & empowering our employees to reach their full potential. Canella is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for a HVAC Service Technician in Denver, NC .

  • Provide an exceptional experience through efficient and accurate service and effective communication.
  • Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more.
  • Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
  • Maintain accurate logs of all work performed & required truck inventory necessary to complete all flat-rate repairs.
  • Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.
  • Assist in the development of junior service technicians.
  • Follow all companywide systems and administrative details as they relate to the service department.
  • Minimum 3 years of HVAC experience.
  • Strong knowledge of HVAC industry best practices and building codes.
  • EPA Universal Certification.
  • Valid Driver’s License and Clean MVR.
  • High standards for your work.
  • Excellence & integrity matter to you.
  • A growth-mindset and the want to get better every day.
  • The ability to hustle & thrive under pressure.
  • You are able to be a true team player with a positive attitude at all times.
  • You are dependable and consistent in all areas.
  • Physically able to work on HVAC units - Must be able to lift 50 pounds at a time.
  • Prolonged periods of standing, kneeling, crawling, or climbing ladders.
  • Ability to work outside; exposed to heat and cold.
  • Ability to hear and speak to exchange information.
  • Inventive/Commission/Bonus opportunities (Based on role / grade level)
  • 401(k) retirement savings plan with matching contributions (once eligibility requirements have been met)
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Paid time off & paid holidays (depending on role and month of hire)
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
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