Detmer & Sons - HVAC Service Technician

Ace Hardware • Fairborn, OH

2d • Onsite

About The Position

Detmer & Sons, now an Ace Hardware Company, is part of Ace Hardware Home Services, which provides a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman, and painting. Ace Hardware has a century-long history of serving communities and aims to be the most trusted provider of home preservation services. This role is supported by an HVAC Membership Program that ensures consistent 40-hour work weeks year-round for technicians.

Requirements

• EPA Universal Certification
• Strong knowledge of HVAC industry best practices and building codes
• Proficient in all aspects of HVAC function
• Must have valid driver’s license

Nice To Haves

• 3+ years of HVAC service experience

Responsibilities

• Provide an exceptional experience through efficient and accurate service and effective communication
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
• Maintain required truck inventory necessary to complete all flat-rate repairs
• Educate and inform customers of improvements to the comfort, air & water quality, efficiency, or safety of their homes
• Assist in the development of junior service technicians
• Follow all AHHS systems and administrative details as they relate to the service department
• Utilize Service Titan platform

Benefits

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees