HVAC Service Technician

Edelman Heating, Cooling, Plumbing, Electric & SolarMulvane, KS
30d

About The Position

Residential Service/Maintenance Technician This position is based in Rockford, IL. Are you ready to take your skills to the next level while making a real difference in the lives of our customers? We’re seeking a dedicated and detail-oriented Residential Service Technician to independently maintain and enhance residential heating, and air conditioning systems. If you thrive in a dynamic work environment, enjoy problem-solving, and are committed to delivering high-quality service, we want to hear from you! Help us create comfortable, safe spaces for our customers while advancing your career in a supportive team atmosphere.

Requirements

  • Must pass drug and background screens
  • Valid driver’s license and insurable through company insurance carrier
  • Able to communicate clearly in English both verbally and in writing
  • Ability to work with tools used in the job in a safe manner
  • EPA Certified or obtain within 3 months

Nice To Haves

  • Completion of HVAC training program
  • Minimum of 6 months HVAC service work

Responsibilities

  • Must be able to perform all duties of Level 1 Technician
  • Maintain professional appearance and attitude at all times
  • Arrive at jobsite at scheduled time and location as dispatched
  • Relocate from one jobsite to another jobsite as dispatched during the workday
  • Report to dispatcher when arriving and leaving jobsite
  • Operate company vehicle safely, obeying all traffic laws
  • Follow instructions from supervisor and/or dispatcher and carry out in timely manner
  • Report problems with company tools or vehicles promptly
  • Report problems with personal tools for possible replacement
  • Report problems with equipment to Service Dispatcher to expedite parts delivery
  • Communicate with customers and collect C.O.D. on maintenance service visits as directed
  • Ability to work staggered schedule if required
  • Gather information about replacement needs and inform dispatch so they can schedule an estimate appointment
  • Inform and educate customers about residential planned maintenance agreements
  • Inform and educate customers on additional products or services available through company
  • Inform customer of replacement options following company guidelines
  • Develop basic knowledge of electrical refrigeration principles
  • Develop basic knowledge of service tools and testing devices
  • Develop soldering skills
  • Develop customer service skills
  • Perform filter changes utilizing filter checklist paperwork unassisted
  • Develop skills to perform planned maintenance on residential systems utilizing maintenance checklist with assistance of a Service Technician level 3 or higher
  • Demonstrated ability to clean indoor and outdoor coils
  • Complete all service related forms properly
  • Attend training/ meet training requirements as set by the company
  • Continuing education – 20 hours a year
  • Ability to perform basic generator maintenance
  • Develop basic knowledge and ability to read and interpret wiring diagrams and blueprints
  • Develop basic electrical and plumbing troubleshooting knowledge
  • All other duties as assigned
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