HVAC Service Technician - Residential

Fountain Comfort Group•Auburndale, FL

About The Position

HVAC Service Technician - Residential Snowbird Heating, Cooling and Plumbing – Join the Snowbird Team! Location: Polk County and Surrounding Areas Snowbird Heating, Cooling and Plumbing Join the trusted team at Snowbird, a leading provider of exceptional residential services in the Polk County area. We are committed to quality installations, customer satisfaction , and providing a supportive, professional environment for our technicians. If you are a skilled, detail-oriented HVAC professional specializing in system diagnosis and repair, and are looking for a long-term career with excellent benefits, we want to hear from you. Job Description We are seeking a skilled and experienced Residential HVAC Service Technician to manage the installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems in residential properties. This role requires technical expertise, strong diagnostic skills, and a commitment to providing outstanding service to our homeowners.

Requirements

Experience: Minimum of 1 year of verifiable experience in residential HVAC service and repair preferred . We encourage highly motivated graduates of accredited HVAC programs to apply.
Technical Knowledge: Strong, comprehensive working knowledge of residential HVAC system operation, airflow, refrigerants, and components.
Tools & Equipment: Proficiency in using standard industry diagnostic tools (e.g., vacuum pump, manifold gauges, recovery machine, amp meter, pressure testers).
Communication: Excellent verbal communication and interpersonal skills.
Mobility: Valid state-issued Driver's License and a clean driving record.
Physical Stamina: Ability to safely lift up to 50 lbs , climb ladders, work at heights, and maneuver in tight/confined spaces (attics, crawlspaces) and in various weather conditions.

Nice To Haves

Current EPA Section 608 Universal Certification is strongly preferred.
NATE Certification (Service or Installation specialty).
Completion of an accredited HVAC technical school program or a formal apprenticeship.
Experience with smart home technologies and communicating thermostats.

Responsibilities

Service & Repair: Promptly and professionally diagnose, troubleshoot, repair, and service a wide range of residential HVAC systems, including gas furnaces, heat pumps, central air conditioners, mini-splits, and standard refrigeration units.
Preventative Maintenance: Perform comprehensive preventative maintenance and safety checks to ensure system efficiency and longevity.
Installation Support: Assist with the installation of new HVAC systems and components as needed, ensuring all work is completed according to design specifications and local codes.
Electrical & Mechanical Work: Interpret complex wiring diagrams, safely install and connect electrical components, and test circuits for compatibility and safety using multi-meters and specialized diagnostic equipment.
Compliance: Strictly adhere to all relevant local, state, and national building codes, regulations, and safety standards (OSHA, EPA).
Customer Experience: Clearly communicate diagnosis, repair options, and maintenance tips to homeowners in a professional and educational manner. Address customer concerns effectively and maintain a high level of customer satisfaction.
Documentation: Accurately complete service tickets, invoices, time logs, and inventory tracking for all parts used and work performed using company-provided technology (e.g., tablet/app).
Emergency Response: Participate in the on-call rotation to provide timely, after-hours emergency service to clients.
Collaboration: Work effectively with team members, apprentices, and other trades (electricians, plumbers) to ensure project timelines are met.

Benefits

Competitive Salary: Based on experience, certifications, and proven skill level (W-2 position).
Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.
Retirement: 401(k) plan with a generous company match .
Work-Life Balance: Paid Time Off (PTO) and paid company holidays.
Professional Growth: Consistent opportunities for paid training and professional development.
Support & Resources: Company Vehicle provided for service calls (take-home privileges negotiable).
Tool Allowance or stipend.
Company-provided major diagnostic equipment and specialized tools.
Company-provided uniform and laundry service.

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