HVAC Service Team Lead

BGIS Careers-posted 3 months ago

$94,889 - $99,840/Yr

Full-time • Senior

Orlando, FL

5,001-10,000 employees

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BGIS Integrated Technical Services (ITS) is seeking a skilled and motivated HVAC Service Team Lead to join our growing team in Orlando, FL (Remote). If you’re a seasoned HVAC professional with leadership experience and a passion for delivering exceptional service, this is your opportunity to make a meaningful impact with a global leader in facility management.

Lead and support a team of HVAC service technicians
Act as the primary escalation contact for service issues
Provide daily direction and technical guidance to team members
Assist with dispatching and scheduling service and maintenance tasks
Review completed service and repair invoices
Contribute to process improvements and standard operating procedures
Maintain professional relationships with clients and internal teams
Respond to service requests and resolve issues promptly
Conduct monthly audits to ensure service quality and compliance
Perform preventive and corrective maintenance across multiple facilities
Install, troubleshoot, and repair HVAC systems, ice machines, and refrigeration units
Respond to emergency service calls and routine maintenance requests
Document work in service management systems and ensure compliance with safety and environmental standards
Recommend enhancements and repairs based on site observations

8+ years of commercial HVAC and refrigeration experience
3+ years in a supervisory or lead technician role
Proven ability to manage teams, conduct audits, and ensure safety and quality compliance
Experience with preventive maintenance, diagnostics, repairs, and equipment changeouts
Familiarity with national accounts or multi-site operations (preferred)
EPA Universal Certification (required)
Valid HVAC Journeyman License (preferred)
Additional certifications such as NATE or HVAC Excellence are a plus
Valid driver’s license
Ability to pass drug, background, and driving record checks
Meet enhanced security clearance requirements
Willingness to work overtime, weekends, and on-call shifts as needed

Experience with industry software (e.g., ServiceTitan, FastField, ServiceChannel – preferred but not required)
Familiarity with light commercial equipment

Hourly Rate: $45.62 - $48.00/hour ($94,889.60 - $99,840 annually based off 40 Hours work week)
On-Call Pay: $150 per scheduled on-call shift
Overtime is authorized with approval from the Supervisor
Per diem: $55 per day and lodging will be provided for authorized out-of-town travel and service
Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
401(k) Match: 5% employer contribution
3&3 Tech Flex Program – Choose One: $3,500 cash bonus, 40 additional hours of floating holidays, or $3,500 toward technical training
Company Vehicle: Take-home option available
Tech Tools: Company-issued cellphone and tablet
Annual Boot Voucher: Stay equipped with the right gear
Comprehensive Benefits: Health, life, and disability coverage
Corporate Discounts: Exclusive perks through ADP
Career Development: Ongoing technical training and certifications
Growth Opportunities: Clear paths for advancement and relocation

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