HVAC Service Supervisor
About The Position
You bring your best every day and want to lead somewhere that values performance, accountability, and people. Who We Are We’ve proudly served the Dayton area since 1969 and have grown into Columbus, Cincinnati, and Northern Kentucky by being intentional about who we bring onto our team. Our customers feel the difference. At Logan Services, doing things the right way matters. We believe excellence comes from strong foundations, teamwork, and pride in what you do. We value integrity, continuous learning, and showing up for one another. People often come to Logan looking for a job and stay because they find a fulfilling career and opportunities to excel. The Big Task Lead, coach, and develop all Service Technicians in the Columbus market. Drive performance, revenue growth, and technician progression while supporting recruitment, retention, and a culture of excellence. Serve as the primary leader for service processes, sales support, and team development.
Requirements
- strong background in residential HVAC
- proven track record of driving service revenue while developing others
- take initiative
- think strategically
- stay composed under pressure
- always keeping the customer experience top of mind
Responsibilities
- Lead and develop all Columbus Service Technicians through regular check-ins, monthly performance reviews, coaching, and accountability for performance and behavior.
- Drive technical growth and revenue generation by executing structured Spring and Fall training plans and mentoring technicians in the field.
- Support recruitment, retention, and apprenticeship development while serving as the primary resource for process, sales, and technical guidance.
- Monitor and report team performance metrics, collaborate with Sales Management to strengthen value creation, and assist with customer issue resolution in a coaching capacity.
Benefits
- Competitive pay – Excellence is recognized and rewarded.
- Comprehensive benefits including medical, dental, and vision insurance; short- and long-term disability; voluntary life insurance; and 100% company-paid group term life and AD&D coverage.
- Weekly PTO accrual starting at 56 hours per year, growing with tenure, plus 24 hours of sick time.
- Traditional 401(k) with a 4% company match and a Roth contribution option.
- Bonus and profit-sharing opportunities tied to individual and company performance.
- Paid Training & Leadership Development – Grow your leadership skills and technical expertise in a supportive environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
