HVAC Service Manager

Mauzy•Escondido, CA

42d•$90,000 - $130,000

About The Position

The HVAC Service Manager at Mauzy Cooling, Heating, Plumbing & Electrical will primarily focus on managing the field operations of our HVAC service team, ensuring that the technicians are supported in delivering exceptional HVAC services. The role requires strong leadership skills along with technical expertise and excellent customer service. The ideal candidate will drive the team's performance in the field, ensure that the services meet industry standards, and exceed customer expectations. With other 55 years of experience in the industry, Mauzy has built a reputation of excellence and reliability in providing top-notch HVAC, Plumbing & Electrical solutions. We are dedicated to creating a supportive and rewarding workplace where our technicians can succeed. If you're looking for a career in a stable company with opportunities for growth, consider applying today.

Requirements

Minimum 5+ years of HVAC field experience with proven strong technical knowledge of HVAC systems
Excellent leadership, interpersonal, and communication skills
Ability to work efficiently in a high volume and sales driven environment
Strong problem solving and customer service skills

Responsibilities

Team Management: Lead, mentor and develop a team of HVAC technicians. Provide support and guidance to ensure they operate at peak performance and adhere to company standards.
Technical Support: Provide hands-on technical support to field technicians, assisting with complex service issues and repairs as needed.
Performance Monitoring: Evaluate technicians' performance. Implement regular training to enhance technical skills and quality of work.
Job Coordination: Oversee service calls to ensure efficient and timely responses to customers
Safety Compliance: Ensure that all technicians comply with safety regulations, codes and standards while completing jobs
Reporting: Maintain accurate records of field activities, service request, and project statuses