HVAC Service Manager – Transit Bus

trane technologies • Chippewa Falls, WI

6d • Remote

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Thermo King is seeking a Northeast Regional Bus HVAC Service Manager to serve as the main service liaison between customers, Thermo King dealerships, and Thermo King Americas, ensuring consistent service quality and effective communication on transit bus HVAC service-related issues.

Requirements

• High School diploma or associate’s degree; Bachelor’s degree from a four-year college or university preferred
• Knowledge of HVAC and refrigeration principles, or relevant experience in the transportation sector, vehicle manufacturing, or other heavy industrial industries is preferred.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in previous 5 years; Hit & Run, License Suspension, Reckless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Nice To Haves

• Bachelor’s degree from a four-year college or university preferred
• Knowledge of HVAC and refrigeration principles, or relevant experience in the transportation sector, vehicle manufacturing, or other heavy industrial industries is preferred.

Responsibilities

• Deliver prompt, expert service guidance, instruction, and training to customers and Thermo King dealerships within your designated region of responsibility.
• Identify opportunities for enhancing dealership service performance by promoting safety, efficiency, quality, and technical expertise.
• Leverage ethical decision making to collaborate effectively with sales, service teams, internal departments, and leadership to promptly resolve issues.
• Oversee and ensure dealer adherence to the authorized dealer agreement concerning service-related matters.
• Utilize integrity to efficiently oversee customer goodwill expenses within your designated region.
• Represent the voice of the customer by communicating customer concerns and insights to assist in the development of long-term technical and product solutions aligned with market needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees