HVAC SERVICE FIELD SUPERVISOR
About The Position
The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals. This role is responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making. This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee.
Requirements
- Minimum 5 years of experience as a residential HVAC service technician
- Strong diagnostic and repair expertise in HVAC systems
- EPA certification
- NATE certification
- Demonstrated leadership or mentoring experience
- Excellent communication and coaching skills
- Strong customer focus and problem-solving abilities
- Valid driver’s license and clean driving record
Benefits
- Total Comp - $60K - $70K+ w/spiffs, incentives & bonuses, based on experience
- Includes company vehicle, phone, tablet and fuel card
- Monday-Friday schedule. No on-call rotation
- Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Retirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Continuing education
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- Free Comfort Club maintenance membership
- Employee events, appreciation days, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
51-100 employees
