HVAC Service Field Supervisor
About The Position
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. Our HVAC Service Field Supervisor plays a key role on our service center leadership team by managing the safe and efficient service of new and old HVAC equipment, components, and systems in primarily a residential setting. You will be responsible for the day-to-day operations while assisting the HVAC Service Manager where needed.
Requirements
- Vocational training and experience equivalent
- Must have EPA certification
- HVAC Service Field Supervisor experience
- Excellent analytical skills, financial acumen, and attention to detail
- Computer proficiency. (Microsoft preferred)
Responsibilities
- Supervisor assist's and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
- Resolves customer issues and complaints to ensure customer satisfaction.
- Ensures that materials and equipment are ordered and dispensed for scheduled jobs.
- Schedules repairs for parts to ensure minimal down-time in job completion.
- Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles.
- Reviews reports with management.
- Instructs crews on proper use of materials and quality workmanship.
- Reviews payroll records to ensure that Installers are paid properly.
- Conduct job site and vehicle inspections.
- Ensures that employees have proper tools for the job and that they are properly maintained.
- Assists the dispatching operation to ensure appropriate Install crew selection for type of system
Benefits
- Access to insurance available at 31 days of employment
- Low-cost Medical Insurance options, starting at $5 per week
- Dental and Vision Insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- HSA and Flexible Spending Account
- Paid Time Off & Holiday Pay
- Company paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
