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Pace Heating & Airposted 29 days ago
$40,000 - $65,000/Yr
Full-time • Entry Level
Albany, OR
Specialty Trade Contractors
About the position
Pace Heating & Air is actively hiring a skilled dispatcher and administrative professional to join our team! For over 30 years, Pace Heating & Air has proudly served the Corvallis, Albany, and surrounding areas, providing top-tier HVAC services to residential and commercial customers. We need a highly organized, customer-focused team player to help manage our technician schedules, communicate with customers, and support daily operations.
Responsibilities
- Answering incoming customer calls and scheduling service appointments
- Dispatching technicians efficiently to maximize productivity and profitability
- Managing service schedules and coordinating return trips when parts arrive
- Maintaining customer maintenance agreement records
- Providing exceptional customer service and support
- Handling administrative duties such as data entry and office organization
- Collaborating with department managers, field technicians, and clients
Requirements
- Strong customer service and communication skills
- Experience managing schedules and coordinating logistics
- Ability to multitask in a fast-paced environment
- Knowledge of inventory, service operations, and workflow management
- Problem-solving skills and ability to adapt to changing priorities
Benefits
- 75% employer-paid medical, dental, and vision insurance
- Paid Time Off & Holidays
- Profit Sharing Opportunities
- A Supportive, Team-Oriented Work Environment
- Stable Career Growth in a 30-Year-Old HVAC Business
