HVAC Senior Analyst, Facilities Repairs and Maintenance

CVS Health • Woonsocket, RI

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About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The HVAC Senior Analyst administers repair services for high priority HVAC/R trades for CVS retail locations. In this role, you will be solely responsible for managing the assigned trade(s) and/or regions and will take direction from the HVAC/R manager. As an HVAC Senior Analyst, you will partner with the field Facility Managers in managing the work orders for their assigned trade(s)/territories. Your duties will include contacting and working with vendors to facilitate repairs, creating and reviewing work order requests, and reviewing and approving vendor proposals and invoices according to the department’s accounting and vendor contractual requirements. You will perform analytical reporting for the assigned trade(s). You will be responsible for setting key performance indicators for third party vendors, and performing comprehensive business reviews with the vendors to review their performance. In this position, you will be working closely with the vendors to coach them into compliance within the department’s requirements. The HVAC Senior Analyst role requires the ability to perform a financial analysis of their assigned trade(s) and have the ability to speak to potential risks, to identify potential areas of improvement, and implement such changes. You will participate in your respective trade’s RFPs and work with Procurement to manage vendor sourcing. At times, you will manage projects, pilots, and programs alongside the HVAC/R manager. As the HVAC Senior Analyst, you must have the ability to develop projects and guide them to completion while working with multiple stakeholders who may or may not have the same interests in a professional manor. Finally, you will assist the HVAC manager with compiling, loading and managing asset information into the Service Channel database. Additional project assignments and job duties may also be assigned to the HVAC Senior Analyst as needed.

Requirements

• 3+ years of experience in recognizing/measuring key performance indicators
• 3+ years of experience in property, vendor or program management
• 3+ years of analytical / reporting experience
• 3+ years of vendor management experience including conducting vendor business reviews
• 3+ years of managing multiple projects
• 5+ years of MS Office Suite experience

Nice To Haves

• 5+ years related experience in property, vendor, or program management
• Strong analytical and reporting skills
• Work with Procurement/Contracts on amendments, new RFP’s and compliance issues
• Source new vendors and compare rates
• Experience with Property or Vendor Management software
• Experience with AP software
• Experience working in a fast-paced team environment & independently with varying levels across the company
• Highly organized and the ability to re-organize programs or projects to improve processes
• Ability to adapt quickly to changes and drive changes if directed
• Excellent presentation and people skills
• Experience working with multiple departments with varying stakeholders and interests in a professional manner

Responsibilities

• Administers repair services for high priority HVAC/R trades for CVS retail locations.
• Managing the assigned trade(s) and/or regions and will take direction from the HVAC/R manager.
• Partner with the field Facility Managers in managing the work orders for their assigned trade(s)/territories.
• Contacting and working with vendors to facilitate repairs, creating and reviewing work order requests, and reviewing and approving vendor proposals and invoices according to the department’s accounting and vendor contractual requirements.
• Perform analytical reporting for the assigned trade(s).
• Responsible for setting key performance indicators for third party vendors, and performing comprehensive business reviews with the vendors to review their performance.
• Working closely with the vendors to coach them into compliance within the department’s requirements.
• Perform a financial analysis of their assigned trade(s) and have the ability to speak to potential risks, to identify potential areas of improvement, and implement such changes.
• Participate in your respective trade’s RFPs and work with Procurement to manage vendor sourcing.
• Manage projects, pilots, and programs alongside the HVAC/R manager.
• Develop projects and guide them to completion while working with multiple stakeholders who may or may not have the same interests in a professional manor.
• Assist the HVAC manager with compiling, loading and managing asset information into the Service Channel database.
• Additional project assignments and job duties may also be assigned as needed.

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level