HVAC Sales Representative

FIRSTCALL MECHANICAL GROUP LLC•Columbus, OH

13d

About The Position

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. We are currently seeking an HVAC Service Sales Representative. The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business. The candidate chosen will be responsible for initiating, establishing and building profitable service relationships between new customers and FirstCall Mechanical.

Requirements

2-3 previous progressive sales roles
Aptitude for technical knowledge with high level of attention to detail
Excellent presentation skills complete with the ability to captivate in both individual and group communications.
Experience selling service and maintenance
Exposure to sales methodologies, standards, and disciplines.
Knowledge of Building HVAC Systems
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Responsibilities

Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.
Contacts prospective customers and schedules appointments
Builds a referral network to identify new customers
Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment
Develops a sense of urgency to resolve needs and positions FirstCall Mechanical as the supplier of choice
Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization
Understands the customer's business and speaks their language
Reviews and finalizes proposals with prospects and secures their commitment to the FirstCall Mechanical solution
Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process
Keeps management informed of progress and account status using BuildOps tool and other means
Develops and implements territory marketing plans consistent with the FirstCall Mechanical business strategy
Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs

Benefits

Competitive Weekly Pay
Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
Generous Referral Bonus of $2,500 per referral
Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

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