HVAC Sales Associate

One Hour Air Conditioning and Heating • Naperville, IL

77d

About The Position

Join our team of HVAC Service Pros! We are looking for individuals who value professionalism and punctuality, and who want to work with the best in the HVAC industry. This position involves providing customer options, design, and education in the sale of replacement HVAC systems in residential and light commercial settings. The Sales Lead Coordinator will handle incoming customer inquiries related to sales estimates and follow up on open proposals to convert them into sold work, maximizing revenue for our clients.

Requirements

• 3 - 5 years of previous customer service experience.
• 1 - 2 years of previous telephone lead generation experience.
• Strong negotiation skills and the ability to communicate clearly in a positive, nurturing manner.
• Ability to explain complex topics clearly and concisely.
• Strong relationship building and active listening skills, client-driven and disciplined.
• Computer proficiency including Microsoft Word and Excel.
• Valid driver's license and a clean driving record.

Nice To Haves

• GED or High School Diploma
• Advanced Degree in a related field.

Responsibilities

• Take inbound calls from potential and current clients regarding sales products, converting 90% of interest calls into scheduled sales leads.
• Educate homeowners on products and service offerings, making recommendations based on their needs.
• Follow up with customers after proposals have been provided to answer questions and schedule additional sales visits or convert proposals into sold work.
• Assist customers by responding to emails and guiding them through our website.
• Proactively drive marketing efforts to ensure each Home Comfort Advisor receives two leads per day.
• Ensure direct mail and newspaper campaigns are produced and distributed on time.
• Communicate lead production and marketing needs to the Sales Manager.
• Conduct follow-up calls to clients who recently had service/maintenance performed to generate additional sales leads.
• Provide daily reports of sales and lead information to the Administrative Manager.
• Participate in all company-sponsored training classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED
• Number of Employees: 1-10 employees