HVAC Sales Associate

One Hour Heating & Air Conditioning•Naperville, IL

2d•$150,000 - $200,000•Onsite

About The Position

Are you a driven, customer-focused sales professional looking to elevate your career in a fast-growing home services company? Do you excel in helping homeowners make smart, comfortable, energy-efficient decisions? If so, we want to talk to you! We are seeking a Home Comfort Advisor (HCA) to join our team—a motivated sales expert who can deliver an exceptional in-home experience while guiding homeowners through HVAC replacement and upgrade options. You’ll be the face of our brand, helping clients choose the best comfort solutions with confidence. ✨ What You’ll Do As a Home Comfort Advisor, you will: Conduct in-home consultations focusing on HVAC comfort, efficiency, and system replacement. Perform full customer needs assessments and present customized solutions. Prepare and deliver professional, easy-to-understand proposals and estimates. Follow up on leads—self-generated, marketing-generated, and customer referrals. Maintain strong closing ratios (70%+ on generated leads, 50%+ on marketed leads). Sell and renew residential service agreements and equipment upgrades. Assist customers with financing, paperwork, contracts, and payment collection. Collaborate with internal teams to ensure exceptional customer satisfaction. Represent our brand with professionalism, integrity, and technical knowledge.

Requirements

Minimum 3 years of in-home sales experience (HVAC or home services preferred).
Strong relationship-builder with excellent communication and presentation skills.
Knowledge of HVAC basics (concepts, equipment, solutions).
Experience creating detailed estimates and closing service agreements.
Skilled negotiator with a proven record of high closing rates.
Tech-savvy with ability to use Microsoft Word, Excel, and sales software.
Valid driver’s license with a clean driving record.
Self-motivated, disciplined, and passionate about delivering 5-star customer experiences.
High school diploma or GED required.
Ability to work evenings, extended hours, and weekends as needed.
Must be able to walk, stand, climb stairs/ladders, and handle varying weather conditions.
Professional appearance and adherence to safety and ethical standards required.
Ability to remain calm under pressure and navigate challenging conversations.

Nice To Haves

Associate degree in a related field preferred.

Responsibilities

Conduct in-home consultations focusing on HVAC comfort, efficiency, and system replacement.
Perform full customer needs assessments and present customized solutions.
Prepare and deliver professional, easy-to-understand proposals and estimates.
Follow up on leads—self-generated, marketing-generated, and customer referrals.
Maintain strong closing ratios (70%+ on generated leads, 50%+ on marketed leads).
Sell and renew residential service agreements and equipment upgrades.
Assist customers with financing, paperwork, contracts, and payment collection.
Collaborate with internal teams to ensure exceptional customer satisfaction.
Represent our brand with professionalism, integrity, and technical knowledge.