HVAC/R Technician I

Comprehensive Energy Services, Inc•Town "n" Country, FL

About The Position

The HVAC/R Service Technician I will report to the Service Branch Manager and is responsible for performing a range of Heating Ventilation Air Conditioning and Refrigeration (HVAC/R) jobs for industrial and commercial customers. Incumbent must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and CES. Essential Duties As a member of the Service Department, conduct all HVACR jobs in a prompt and professional manner Perform routine HVAC/R service activities with minimal supervision Conduct HVAC/R servicing jobs promptly, professionally and efficiently Basic computer knowledge being able to input information required to execute your daily tasks Conducting non-service work in support of the Installation Departments, as assigned Prepare Service Tickets by collecting all required information and signatures Recognize potential revenue leads by communicating additional services with the customer. Listed are a few service examples: unit components, unit replacements, add-on units, and commercial service contracts Develop and refer customer leads to the CES Sales team Willing to conduct non-service related support for the Installation Departments, as assigned Perform related duties as directed by the Service Branch Manager Demonstrate proper use of Safety Equipment at all times Ability to manage time and workload effectively Flexibility to work overtime/weekends, as needed Ensure company vehicle is in clean and well maintained at all times Ensure compliance with safe driving practices while driving a company vehicle Use of cellular phone while driving company vehicle is prohibited Use self-initiative to remain current with industry trends (engage in webinars, virtual conferences, educational reading, etc.) Accept and perform other work as assigned

Requirements

Minimum 1 to 3 years of related experience in the industry (either, residential service or installation technician) is required
High school diploma or general education degree (GED)
Graduate of a post-secondary HVACR program of instruction with two or more years in duration
Work within industry standards of accuracy
Able to make decisions based on measurable criteria
Practical oral and written communications skills required
Strong customer service skills required
MS Office (Word, Excel, PowerPoint) proficiency required
Strong knowledge of the proper use of Safety Equipment
Must be able to travel to and from job sites
Accurately diagnose and efficiently accomplish work desirable to the satisfaction of both the customer and CES
Ready and able to meet time schedules, deadlines, as well as plan and organize work efficiently
Must be able to maintain discretion and confidentiality
Ability to work on own with little direct supervision
Able to work collaboratively with others using tact, patience and professional courtesy
Ability to work under pressures of time, a non-standard schedule, and ready to communicate customer needs concisely during backlog constraints
Able to provide the customer with estimated quotes for small-to-medium projects
Must not have a fear of heights (Acrophobia)
Environmental Protection Agency (EPA) Certification required
Valid Florida Driver's License is required
Incumbent must be insurable at all times by CES insurance carrier

Nice To Haves

OSHA 10 certification, preferred but not required

Responsibilities

Conduct all HVACR jobs in a prompt and professional manner
Perform routine HVAC/R service activities with minimal supervision
Conduct HVAC/R servicing jobs promptly, professionally and efficiently
Input information required to execute your daily tasks
Conducting non-service work in support of the Installation Departments, as assigned
Prepare Service Tickets by collecting all required information and signatures
Recognize potential revenue leads by communicating additional services with the customer
Develop and refer customer leads to the CES Sales team
Willing to conduct non-service related support for the Installation Departments, as assigned
Perform related duties as directed by the Service Branch Manager
Demonstrate proper use of Safety Equipment at all times
Ability to manage time and workload effectively
Flexibility to work overtime/weekends, as needed
Ensure company vehicle is in clean and well maintained at all times
Ensure compliance with safe driving practices while driving a company vehicle
Use of cellular phone while driving company vehicle is prohibited
Use self-initiative to remain current with industry trends
Accept and perform other work as assigned