HVAC - Austin

Abacus Plumbing, Air Conditioning and Electrical•Austin, TX

9d•$75,000 - $200,000

About The Position

ABACUS Austin is currently seeking HVAC Professionals to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.

Requirements

Must have EPA license.
Registration as a technician with TDLR is a requirement.
2 - 5+ years of experience in service, install, maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues
Mechanical aptitude
Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations
Results driven in a high-energy environment
Attention to detail
Must be able to follow directions and work independently
1+ year of HVAC experience in service including diagnosing, troubleshooting, and correcting diverse HVAC system issues.
Type I & II EPA Certification
TDLR License

Nice To Haves

Service Titan experience preferred

Responsibilities

Experienced HVAC Residential Service Technician/Warranty Technicians
Perform routine maintenance on residential heating and air conditioning systems
Build client relationships by providing outstanding service through communication and customer service skills
Educate your customers on their maintenance requirements
Complete all tasks in accordance with quality and safety standards
Successfully perform trouble shooting and diagnostics on Commercial heating and air conditioning systems (70% Residential in a Commercial Setting)
Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces, condensers, and compressors
Build client relationships by providing outstanding service through strong communication and customer service skills
Educate your clients on their systems and maintenance requirements
Identify opportunities for clients to improve their systems through product overview
Document service performed and recommendations made by completing applicable forms, reports, logs and/or records
Complete all tasks in accordance with quality and safety standards
Install/Replace HVAC equipment including, but not limited to: ductwork, attic and/or vertical splits (gas or heat pump), rooftop package units (gas or heat pump)
Maintain good working order of company vehicle
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Travel to job sites in the service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer
Design Duct Systems for Optimal Comfort and Efficiency
Engage in conversation with the homeowner to uncover any concern or interests regarding their AC system which could lead to potential accessory sales or a new system replacement
Understand company pricing program and generate appropriate customer invoices and other paperwork at the job site and electronically process credit card payments
Participate in company-provided training opportunities on customer service and the latest industry technologies.
Work with apprentices and entry-level installers to coach and mentor
Assist installation of all brands and types of HVAC units
Transfer tools, parts, equipment, and supplies to and from work stations and other areas.
Performing start-up of equipment
Adjust, connect, or disconnect wiring, piping, tubing, and other parts, using hand or power tools.
Communicating efficiently with management, dispatch, and the customer to ensure overall success of the company
Keeping accurate invoices and time sheets
Clean or lubricate vehicles, machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment.
Maintaining a clean, organized job site and inventoried truck