HVAC, Plumbing, or Electrical Service Authorization Technician

Choice Home Warranty • Edison, NJ

220d

About The Position

Choice Home Warranty is looking for technicians from various specialties. If you are a technician with a background in Electrical, Plumbing, HVAC and Appliance repair, this is a great opportunity for you. We will consider a wide range of skill levels from recent graduate to master level technician.

Requirements

• High school diploma or general education degree (GED) required.
• 1-2 years of trade experience in electrical, plumbing, HVAC, Appliance repair required, will strongly consider entry level candidates who have graduated from a Technical School.
• Excellent problem-solving and decision-making abilities.
• Strong attention to detail.
• Outstanding written / verbal communication skills/data entry skills.
• Ability to work in a fast paced environment.

Responsibilities

• Communicates warranty contract verbiage confidently and accurately to service providers.
• Examines the warranty contract and works together with the service provider to determine if a service request and/or items being serviced are covered by the warranty contract.
• Provides information to the customer regarding a determination of coverage for an item failure.
• Ensures that repair costs fall within pricing guidelines.
• Communicates vendor - repair professional issues (including pricing, service, industry and trade trends, etc.) to the vendor relations Team.
• Educates service providers on Choice Home Warranty service expectations.

Benefits

• Guaranteed 40 Hour work week.
• Steady paycheck every 2 weeks.
• Casual work environment.
• Flexible shifts.
• Career Advancement.
• Medical benefits.
• Paid Vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED