HVAC Parts Administrator

HomeServe USA • Whitehall, PA

9d

About The Position

Duties for the Parts Administrator will include issuing Pos, ordering HVAC parts for customer’s equipment, following up with customers on estimated time arrival for parts, researching warranty parts and following up on credits, quoting repairs with non-policy customers, scheduling follow up calls/repairs with the customer, and other duties as assigned.

Requirements

• High School Diploma required.
• Competency in MS Windows, MS Suite, and MS Outlook.
• Ability to type a minimum of 30 wpm is preferred.
• Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks.
• Ability to work independently.
• Strong analytical, verbal, and written communication and interpersonal skills.
• Ability to work overtime during month-end and peak heating and cooling seasons is a must

Nice To Haves

• Past inventory management experience is a plus.
• Experience in the HVAC business is a plus.

Responsibilities

• Issuing, receiving, and batching PO’s.
• Ordering HVAC parts for customer’s equipment.
• Conduct semi-yearly physical inventories and quarterly spot checks.
• Following up with customers on estimated time arrival for parts.
• Researching warranty parts.
• Quoting repair with non-policy customers.
• Scheduling follow up call/repairs with the customer.
• Returning customer’s calls to discuss timeline on their part/repairs.
• Researching backordered parts/materials.
• Reviewing parts reports.
• Accurate record keeping.
• Ensuring area is kept clean, organized, and safe.
• Other miscellaneous office duties or project as assigned.

Benefits

• Competitive compensation
• Career development and advancement opportunities
• Casual attire throughout the week
• Friendly, open and team-oriented work atmosphere
• Excellent benefits including generous medical, vision, dental, life and disability insurance
• 401(k) plan with a company match
• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED