HVAC Operations Manager & Licensed Qualifier
About The Position
Join One Hour Heating & Air Conditioning , a nationally recognized HVAC franchise, as a HVAC Operations Manager . We’re seeking a hands-on leader who can manage field operations today while growing into full operational ownership as the business expands. Over time, your role will evolve from direct field involvement to overseeing day-to-day operations as a General Manager, shaping a high-performing, people-focused team. As part of the One Hour network, you’ll benefit from proven systems, established processes, and ongoing training to strengthen both technical expertise and leadership skills. You’ll have the support of a trusted national brand while playing a key role in growing a local business.
Requirements
- Valid North Carolina HVAC License – Heating Group 3, Class I Contractor (qualifying the company for residential and light commercial work in Fuquay‑Varina)
- 5+ years of experience in HVAC operations, leadership, or management
- Strong leadership mindset with a focus on coaching and developing teams
- Comprehensive technical knowledge of HVAC systems, installations, and service
- Customer-focused with a commitment to quality and integrity
Responsibilities
- Lead and oversee all HVAC operations to ensure high-quality service, efficiency, and customer satisfaction
- Mentor, coach, and develop technicians, fostering career growth and a high-performing team
- Plan, schedule, and coordinate residential and light commercial HVAC installation, repair, and maintenance projects
- Develop, implement, and refine operational processes and best practices to drive efficiency and consistency
- Monitor performance metrics, analyze trends, and implement continuous improvement initiatives
- Ensure strict compliance with safety regulations, building codes, and industry standards
- Manage vendor relationships, equipment, and inventory to optimize resources and reduce costs
- Assist in budgeting, forecasting, and financial planning to support business growth
- Collaborate with leadership on strategic initiatives, business development, and customer retention
- Promote a positive, accountable, and team-oriented work culture aligned with company values
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
