HVAC Manager – Beacon Home Services

Beacon Home Services•Manassas, VA

11d

About The Position

Beacon Home Services is expanding into HVAC , and we are searching for a hands-on, motivated HVAC Manager to lead the launch of this new division. This role will oversee both HVAC Service and HVAC Install as the department grows, ensuring high-quality workmanship, strong team development, and an exceptional customer experience. This is a rare opportunity to build a department from the ground up , develop processes, hire the team, and create the foundation for a high-performing HVAC division. Why Join Beacon? Beacon Home Services is one of Northern Virginia’s fastest-growing residential service companies. With strong Plumbing and Electrical divisions already in place, we are ready to add HVAC — and we need a leader who brings energy, accountability, and a commitment to excellence. What We Offer: Competitive pay + performance bonus opportunities Health, dental, and vision insurance 401(k) with company match PTO, paid holidays, and sick time Company-provided iPad, iPhone, and software systems Mileage reimbursement or company vehicle (depending on need) Significant growth opportunities as the HVAC department expands A supportive leadership team dedicated to your success What You’ll Do As the HVAC Manager, you will oversee all HVAC operations during the initial growth phase, including service calls, replacements, installations, training, team development, and quality control. Leadership & Team Development Recruit, train, and develop HVAC Service Technicians and Installers Build onboarding and field training programs as the division grows Hold regular meetings/huddles to review expectations, performance, and goals HVAC Service Operations Oversee all HVAC service calls, diagnostics, and repair quality Support technicians on complex calls or customer issues Ensure proper documentation, safety, and code compliance Work closely with dispatch to prioritize and manage the call board HVAC Installation Operations Manage all HVAC replacement and installation jobs Review proposals, job staging, materials, labor needs, and equipment requirements Conduct jobsite inspections and complete quality control reviews Ensure installations are completed on time, within budget, and to Beacon standards Quality Control & Customer Experience Maintain callback rates below 4% through proactive inspections and coaching Ensure technicians follow Beacon’s customer communication expectations Step in on escalations to protect the customer experience and brand reputation Financial & Operational Accountability Track labor, material, and equipment costs to meet company targets Collaborate with Sales, Install Coordination, and Leadership to ensure smooth job flow Assist in creating HVAC-specific SOPs, processes, and standards Who You Are Experienced HVAC professional with strong background in both service and installation Proven leader who has managed or helped build an HVAC team Organized, disciplined, and strong at planning and execution Excellent communicator and coach, able to set expectations and drive accountability Hands-on, willing to roll up sleeves as the department grows Committed to safety, quality, and customer satisfaction Motivated by growth and building something new This Role Is Perfect For Someone Who: Wants to lead and build an HVAC department from the ground up Thrives in a fast-paced, growth-focused environment Enjoys developing people, systems, and processes Is ready to partner with a strong leadership team to expand Beacon’s footprint If you're ready to take ownership of Beacon’s HVAC expansion and lead a new department to success, apply today.

Requirements

Experienced HVAC professional with strong background in both service and installation
Proven leader who has managed or helped build an HVAC team
Organized, disciplined, and strong at planning and execution
Excellent communicator and coach, able to set expectations and drive accountability
Hands-on, willing to roll up sleeves as the department grows
Committed to safety, quality, and customer satisfaction
Motivated by growth and building something new

Responsibilities

Oversee all HVAC operations during the initial growth phase, including service calls, replacements, installations, training, team development, and quality control.
Recruit, train, and develop HVAC Service Technicians and Installers
Build onboarding and field training programs as the division grows
Hold regular meetings/huddles to review expectations, performance, and goals
Oversee all HVAC service calls, diagnostics, and repair quality
Support technicians on complex calls or customer issues
Ensure proper documentation, safety, and code compliance
Work closely with dispatch to prioritize and manage the call board
Manage all HVAC replacement and installation jobs
Review proposals, job staging, materials, labor needs, and equipment requirements
Conduct jobsite inspections and complete quality control reviews
Ensure installations are completed on time, within budget, and to Beacon standards
Maintain callback rates below 4% through proactive inspections and coaching
Ensure technicians follow Beacon’s customer communication expectations
Step in on escalations to protect the customer experience and brand reputation
Track labor, material, and equipment costs to meet company targets
Collaborate with Sales, Install Coordination, and Leadership to ensure smooth job flow
Assist in creating HVAC-specific SOPs, processes, and standards