HVAC Maintenance/Sales Trainer
About The Position
Overview: As an HVAC Maintenance/Sales Trainer, you will be vital in developing and delivering high-quality training programs to new and existing sales and service teams. Your goal will be to ensure that all team members are well-equipped with the knowledge and skills they need to excel in both technical and customer-focused areas of HVAC services. This role requires strong communication skills and a passion for empowering others through training and mentorship. You will collaborate with leadership to continuously improve the team’s performance, customer satisfaction, and overall efficiency. Key Responsibilities: Develop and deliver training programs: Create engaging, comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies. Adapt the content to suit a variety of learning styles and knowledge levels. Lead hands-on workshops: Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures. Sales skill development: Train existing technicians on key HVAC product features, effective selling techniques, upselling opportunities, and customer service best practices to maximize client satisfaction and drive revenue growth. Conduct assessments and feedback: Regularly assess trainees' performance through quizzes, practical demonstrations, and role-play scenarios. Provide constructive feedback to support their growth and development. Collaborate with department heads: Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes. Onboarding new hires: Provide foundational training to new service team members, ensuring they are fully equipped to confidently perform their roles from day one. Monitor industry trends: Stay up to date on the latest HVAC technologies, products, and service techniques, and incorporate this knowledge into training materials to keep the team current. Continuous improvement: Gather feedback from trainees and department leads to refine and improve training programs, ensuring they remain relevant and effective. Foster a positive learning environment: Encourage a culture of teamwork, learning, and inclusion where all employees feel valued, respected, and motivated to reach their full potential.
Requirements
- 5+ years of proven experience in HVAC sales, maintenance, and/or training
- Strong understanding of HVAC systems, sales and customer service best practices
- Exceptional communication and presentation skills
- Experience using learning management systems (LMS) or other training tools
- Ability to motivate and engage team members with diverse learning styles
- Willingness to travel, approximately 50% of your time, often staying overnight for work
Responsibilities
- Develop and deliver training programs
- Lead hands-on workshops
- Sales skill development
- Conduct assessments and feedback
- Collaborate with department heads
- Onboarding new hires
- Monitor industry trends
- Continuous improvement
- Foster a positive learning environment
Benefits
- Competitive salary with performance-based incentives
- Health insurance: Comprehensive medical, dental, and vision coverage
- Retirement plan: 401(k) with company match
- Paid time off: Generous vacation, holidays, and sick leave
- Career growth: Opportunities for ongoing training and professional development
- Company culture: A supportive and dynamic environment that values teamwork and employee satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
