HVAC Lead Installer

Zephyr•Gaithersburg, MD

About The Position

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out—by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter. We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose—bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community. About This Role: As a Lead HVAC Installer you are the leader of your install team. Once instruction has been given to you by our Installation Manager, you are responsible for instructing your team and executing a professional install job. You will work hands on with your crew while installing a wide range of HVAC and refrigeration equipment. It is your job to make sure the installation is done properly, safely, and to the high standards of Michael Bonsby HVAC & Plumbing all while providing excellent customer service. About You: You have 5+ years of field experience and are looking for an opportunity to grow and be better supported You like to get the job done right the first time A strong communicator and a natural at explaining basic maintenance suggestions to customers You enjoy training and mentoring apprentices

Requirements

5+ years of field experience
Active Driver’s License
Tech Savvy - The ability to use tablets and learn work related software with ease
Verifiable experience to develop quotations for repairs and installations of replacement equipment
Demonstrable analytical skills and attention to detail with ability to read and interpret blueprints, plans and manuals
Proven ability in installing, replacing, and serving HVAC systems in new residential and commercial properties
Willingness to work weekends (Saturdays) or on-call shifts when needed
Must consider safety one’s primary job and must have general knowledge of safe working practices and OSHA requirements.
To adequately perform the duties of this job the team member is regularly and routinely required to sit; stand, walk, stoop, use hands to handle controls; hear, and talk.
Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces.
The ability to regularly lift and/or move 50+ lbs is required.
The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons.

Responsibilities

Install, maintain, and repair heating, ventilation, and cooling units for residential customers
Diagnose and repair of electronic, mechanical, and electrical components of those heating, air conditioning and ventilation units
Maintain proper inventory, parts, tools, and knowledge in using appropriate safety equipment in the vehicle
Mentor and train apprentices on the job and provide them with learning opportunities
Diagnose service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations
Excellent customer service abilities in dealing with customers to resolve technical, logistical, and scheduling issues
Perform quality work with honesty and diligence and follow company procedures and values

Benefits

Competitive Pay : Significant base salary and bonus opportunity
Benefits : We offer top-notch benefits!
Various medical, dental & vision plans, including 100% employer covered options for you and your family
401(k) match up to 3.5%
100% Company paid long & short-term disability and life insurance
Cell phone reimbursement and work-from-home stipend
Flexible spending accounts for health and dependent care
Training and Career Growth : We are scaling quickly and would support this person’s career growth and development
Paid Time Off : Company paid holidays, unlimited PTO, and a paid Parental Leave Policy

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