HVAC Lead Install Technician

Standard Air Conditioning•Knoxville, TN

10d•$30 - $48

About The Position

As our HVAC Lead Install Technician, you will start your day from home and head directly to job sites. You'll diagnose electrical and mechanical faults in customers' systems, explain issues clearly, and offer long-term solutions. Your responsibilities include residential and light commercial repairs, maintenance, and emergency repairs as needed. Using a tablet and mobile phone, you will manage tasks and provide exceptional service while addressing customer queries. Your role is essential in ensuring customer comfort and maintaining high HVAC service standards. At Standard Air Conditioning Co., we're dedicated to keeping Knoxville homes comfortable with honest, high-quality HVAC services. Since 2017, we've built trust through transparent pricing, expert NATE-certified technicians, and maintenance programs that keep systems running smoothly. Guided by empathy, expertise, efficiency, and enthusiasm, we aim to be the partner our customers rely on. When you join our team, you become part of an air conditioning company that values and supports its people. We offer continuous training, a collaborative environment, and recognition for your hard work. If you're passionate about problem-solving and want to grow with a company built on honesty and integrity, we want to meet you!

Requirements

2+ years of experience working independently as a service technician
2+ years of hands-on HVAC diagnostic experience
Valid driver's license
Excellent customer service skills
Good electrical and mechanical diagnostic skills
Self-motivated to complete assigned tasks within time constraints
Driven to succeed and able to work with minimum supervision
Ability to complete repairs and required paperwork
Ability to work independently
Ability to be on-call periodically
Ability to work in small and confined dark spaces such as crawl spaces, attics, etc.
Ability to climb a ladder up to roof height
Ability to occasionally lift up to 75lbs
Ability to occasionally shoulder and overhead lift up to 25lbs
Ability to push/pull a wheeled cart up to 150 lbs

Nice To Haves

Experience in presenting options to customers is preferred
A NATE certification is a plus

Responsibilities

Diagnose electrical and mechanical faults in customers' systems
Explain issues clearly, and offer long-term solutions
Residential and light commercial repairs, maintenance, and emergency repairs as needed
Manage tasks and provide exceptional service while addressing customer queries
Ensuring customer comfort and maintaining high HVAC service standards