HVAC Installation Manager

Nicholson Plumbing, Heating and Air Conditioning•Northbridge, MA

10h

About The Position

Nicholson Plumbing, Heating and Air Conditioning in Holliston, MA is actively seeking to hire an HVAC Installation Manager to provide excellent leadership to our Residential HVAC Installation Department. Are you an experienced HVAC Install Manager with leadership and managerial experience to lead our team? Are you ready to establish your career with an employer who truly values what you bring to our company? Our HVAC Installation Manager earns a competitive salary along with a robust benefits package which includes medical, dental, vision, and life insurance, HSA and FSA for medical including dependents, prescription coverage, a company-matching 401k plan, paid vacations and holidays, opportunities for growth, company events, and a family-friendly environment. ABOUT NICHOLSON PLUMBING, HEATING AND AIR CONDITIONING Nicholson has built a reputation for outstanding service, exceptional quality, and unmatched reliability for the past 20+ years. We are one of the largest and most well-respected air conditioning, heating, and plumbing companies in Massachusetts. We are known to offer our customers a wide selection of services, products, and home comfort solutions along with the most knowledgeable and professional technicians in the industry. INSTALLATION MANAGER : For over 20 years, Nicholson Plumbing, Heating, and Air Conditioning has been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Nicholson guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! About the Job: We are expanding and searching for a dynamic HVAC Installation Manager. We are seeking someone who is goal oriented, self-motivated, and has demonstrated leadership and people development skills. The HVAC Installation Manager will oversee daily residential installs while managing the field and the office operations. The field includes Install Crews consisting of Supervisors, Leads, Seconds, and Apprentices. The office includes Admin and permit delivery specialist.

Requirements

Mandatory 10+ years within the HVAC Residential Industry
Please do not apply without HVAC experience.
Please do not apply if you only have commercial experience.
5+ years' experience in a management role within the industry
Technical School diploma or certificate of completion
Oversight of Permits and Inspections
Knowledge of HVAC equipment, tools and materials
Extensive technical skills within the trade
Customer/Client Interfacing
Ability & willingness to work a flexible schedule as necessary to meet customer requirements
Understanding of operational concepts including planning, scheduling, and logistics
Demonstrated excellent written and verbal communications skills
Proficient in Microsoft Office, including Word and Excel

Responsibilities

Directly manages Installation team members. This includes but is not limited to: interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Stay abreast of industry technological developments and convey this knowledge to team members
Coordinate team member activities to ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards in all aspects of their positions; conduct regular meetings with team members to review company policy and procedures, performance, quality and safety statistics
Interface effectively with other departments
Ensure employees provide superior customer service; conducts ride-a-longs with Service Technicians
Provide customer service support, as necessary; respond to customer inquiries and problems in a timely manner; resolve excessive consumption problems
Promote and support the Company brand

Benefits

medical
dental
vision
life insurance
HSA and FSA for medical including dependents
prescription coverage
a company-matching 401k plan
paid vacations and holidays
opportunities for growth
company events
a family-friendly environment
Medical, Dental, Vision, Dependent Care and Medical Care, Flexible Spending Account, Prescription coverage, Company supplied life insurance, Short term disability, Long term disability, 401K with company match, Paid time off, and more!