HVAC Install Operations Manager

Lickety-Split•Jacksonville, FL

1d•Onsite

About The Position

Lickety Split AC, Plumbing & Electric is dedicated to providing top-tier home service solutions across Jacksonville. Our team of skilled professionals is committed to ensuring homes are safe, comfortable, and efficiently maintained through reliable plumbing, electrical, and HVAC services. Residential | High Volume | Growth Company We are hiring a Residential HVAC Install Operations Manager to run a high-volume install department with up to 20 install crews. This is a senior operations role. You will run installs through systems, scheduling, materials control, and margin discipline — with full authority over quality control and job close-out. If you’ve never owned install ops at scale, this role is not for you. This position runs one of the most critical departments in the company. You will have real authority, real responsibility, and real impact on performance and profitability. If you can run install operations at scale, protect margins, and deliver clean installs — we want to talk. Full-time | On-site Leadership role with growth opportunity Competitive compensation based on experience Apply with confidence if you’ve done this before.

Requirements

Proven experience managing high-volume residential HVAC installs
Experience leading 10–20 install crews through systems
Strong understanding of: Residential HVAC installs, Airflow and system performance, NCI duct design principles
Strong Service Titan operational experience
Comfortable running operations in Slack-based environments
Decisive, organized, and accountable leadership style

Responsibilities

Daily install operations for 20 residential install crews
Scheduling, job flow, and crew readiness across all installs
Material ordering, staging, and purchase order control
Labor budgets, install pacing, and daily revenue targets
Install quality, documentation, and clean job close-out
Customer experience from install day through final satisfaction
Margin protection and cost control across the department
Maintain 60% gross margin across installs (non-negotiable)
Keep equipment/material costs at or below 20%
Ensure every job is completed, collected, and closed properly
Minimize callbacks, rework, and customer escalations
Deliver consistent, professional install execution at scale
All operations are run through Slack and Service Titan. You will manage installs in real time and step in when problems need solving.