HVAC Dispatcher

American Residential Services • Jacksonville, FL

260d • $18 - $21 • Onsite

About The Position

Florida Home Air Conditioning, part of the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience, is seeking an HVAC Dispatcher. This position offers full-time, year-round work with a pay range of $18 - $21 per hour. The schedule is Monday - Friday from 11am-8pm or Friday - Monday.

Requirements

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform.
• Coordinate scheduling and guide field teams throughout the day.
• Utilize strong communication and local area knowledge to succeed in this role.

Benefits

• Weekly pay via direct deposit.
• Paid training and onboarding.
• Insurance available after 31 days.
• Low-cost medical (as low as $5/week).
• Dental, vision, HSA/FSA.
• 401(k) with company match.
• 13 days PTO + 8 paid holidays.
• Company-paid life insurance.
• Clean office environment with strong team culture.
• Career growth within a national service network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors