HVAC Dispatcher

Atchley Air • Fort Smith, AR

3d • $18 - $22 • Onsite

About The Position

Atchley is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!

Requirements

• 2 years of experience in a call center, dispatch, or customer support role (required)
• Service Titan experience (Required)
• Strong communication and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Team player with a customer-first attitude

Nice To Haves

• Experience in HVAC, Plumbing, or Electrical dispatch
• Familiarity with dispatching or scheduling software is a plus

Responsibilities

• Answer and prioritize emergency and non-emergency service calls
• Schedule and dispatch service technicians for installations and repairs (HVAC, Plumbing, and Electrical)
• Maintain accurate customer records in our database
• Coordinate with field teams to troubleshoot service issues
• Ensure clear and timely communication between customers and technicians
• Play a critical role in keeping operations running smoothly and efficiently

Benefits

• Competitive pay with room to grow
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Paid Time Off (PTO) & Paid Holidays
• Ongoing training and career development
• A supportive, team-oriented company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees