HVAC Dispatcher

American Residential Services • Rock Hill, SC

251d • $16 - $19 • Onsite

About The Position

Brothers Heating, Cooling, Plumbing, part of the ARS family of brands, provides HVAC and plumbing services. We serve customers in the state of South Carolina with reliable, professional service. Since 1985, we've focused on quality workmanship and customer care, backed by ARS's national strength.

Requirements

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.

Benefits

• Weekly pay via direct deposit.
• Paid training and onboarding.
• Insurance available after 31 days.
• Low-cost medical (as low as $5/week).
• Dental, vision, HSA/FSA.
• 401(k) with company match.
• 13 days PTO + 8 paid holidays.
• Company-paid life insurance.
• Clean office environment with strong team culture.
• Career growth within a national service network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors