HVAC Dispatcher - Springfield, VA

American Residential Services • Springfield, VA

245d • $20 - $25 • Onsite

About The Position

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. This position is for a full-time HVAC Dispatcher in Springfield, VA, with a pay range of $20 - $25 per hour. The schedule is variable and may include some weekends. This is a year-round position.

Requirements

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform.
• Coordinate scheduling and guide field teams throughout the day.
• Utilize strong communication and local area knowledge to succeed in this role.

Benefits

• Weekly pay via direct deposit.
• Paid training and onboarding.
• Insurance available after 31 days.
• Low-cost medical (as low as $5/week).
• Dental, vision, HSA/FSA.
• 401(k) with company match.
• 13 days PTO + 8 paid holidays.
• Company-paid life insurance.
• Clean office environment with strong team culture.
• Career growth within a national service network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors